AI Policy Template

Artificial Intelligence (AI) isn’t just coming; it’s here. From automating tasks to sparking new ideas, AI is rapidly changing the way we work. So for business owners and HR professionals, it represents a huge opportunity. But with great power comes great responsibility… okay maybe it isn’t that extreme, but it does come with the need for clear ground rules. 

Letting your team loose on powerful tools without an AI policy template is like giving them company cars with no driving lessons. It’s a recipe for disaster.

You need a framework that empowers your team to innovate while protecting your business from the risks. This guide will help you build just that. We’ll break down why an AI policy is non-negotiable, what it must include, and how you can create one that fosters responsible, productive and safe use of AI.

Plus, you can download our free, customisable AI policy template to get started straight away.

Understanding an AI policy template

Think of the AI policy template as a launchpad for creating a robust framework. It provides a solid structure, ensuring you cover all the essential bases from the get-go. Instead of starting from a blank page, you get a pre-built foundation that covers critical areas like data security, ethical guidelines and user responsibilities. This helps you to quickly tailor a policy that fits your business like a glove, saving you time and ensuring you don’t miss anything important.

The role of AI tools in modern businesses

Artificial Intelligence is more than just the latest tech buzzword; it’s a genuine competitive advantage waiting to be unlocked. When used correctly, these smart tools can revolutionise your operations. 

Artificial Intelligence tools can automate repetitive admin, freeing up your team to focus on high-value work, analyse data to uncover insights that drive better business decisions and help to spark creativity (which is great for your marketing team). But it’s important to remember that embracing it isn’t about replacing people. It’s about augmenting their abilities, driving efficiency and transforming the way you work for the better.

Developing a comprehensive AI policy template

Creating a clear set of rules for your team is crucial for success. But an AI policy template isn’t about restricting innovation; it’s about enabling it safely. It should clearly outline what’s acceptable and what’s not, so everyone understands how to use Artificial Intelligence tools productively and securely. 

This guidance helps prevent data breaches, protect your intellectual property and ensure the outputs align with your company’s quality standards and values.

Key considerations for AI policy template development

Before you put pen to paper, you need to ask some big questions. A strong policy is built on a clear understanding of the risks and rewards. Key areas you must consider include:

• Data security: How will you prevent confidential company or customer data from being entered into public AI models?
• Ethical use: What are your standards for transparency and fairness? How will you prevent AI from being used to create misleading content or perpetuate bias?
• Legal compliance: How will you navigate issues like data protection (GDPR) and intellectual property rights for AI-generated content?

Getting these things right ensures your policy is robust and ready for the real world. For complex situations, seeking expert guidance through HR advisory services can provide clarity and confidence.

Effective AI training

The success of your AI policy hinges on one thing: whether your team actually understands and follows it. So putting training in place is essential. 

A single, lengthy training session can often lead to information overload and low retention. This is something we want to avoid. To ensure high adoption and compliance, your training should follow a bite-sized, continuous approach.

Instead, break your training in short, digestible modules that focus on specific, high-priority areas, such as the “do’s and don’ts” table or the guidelines on data security. This method ensures that employees can easily absorb and immediately apply the critical rules of your AI framework without feeling overwhelmed. On top of this, regular, short refresher modules are crucial for keeping your team up-to-date as AI tools and your policies evolve.

Guidelines for responsible AI usage

To build a culture of trust, you need to set clear expectations for your team from day one. Your AI  policy template should include practical do’s and don’ts that are easy for everyone to understand and follow.

Examples of do’s	Examples of dont’s
Do use AI to assist with research, brainstorming, and drafting documents.	Don’t input any personal, confidential, or client data into public AI tools.
Do fact-check all AI-generated information for accuracy.	Don’t present AI-generated content as your own original work without review.
Do disclose when AI has been used to significantly assist in creating content.	Don’t use AI to create content that is discriminatory, harassing, or illegal.

Integrating artificial intelligence into existing policies

Your AI policy template  shouldn’t live on an island. To ensure consistency, it must be integrated with your existing company policies. Think about how Artificial Intelligence impacts other areas of the business and update your documentation accordingly. 

For example, your ‘Acceptable Use Policy’ for IT should now include rules about approved AI tools. Your ‘Data Protection Policy’ must be updated to reference the handling of data in the context of AI. This creates a seamless and consistent governance framework across the entire business.

Ensuring human oversight in AI applications

This is non-negotiable. Artificial Intelligence is a powerful assistant, but it’s not the boss. You must maintain human oversight in all AI applications, especially where the stakes are high. AI can make mistakes, reflect biases from its training data and lack the context that a human expert provides. So, having a person review and approve AI-generated work is essential to catch errors, reduce bias and make the final, informed decision. This is particularly critical in areas like recruitment, where an algorithm can’t replace the human judgment needed in the onboarding software and hiring process.

Managing generative AI responsibly

Tools like ChatGPT have opened up a world of creative possibilities, but they also come with specific risks. These models learn from vast amounts of internet data, which means they can inadvertently reproduce copyrighted material or generate plausible-sounding misinformation. Your policy needs clear guidelines on how to use these tools to your advantage without compromising your data or integrity. This includes rules on verifying information and ensuring that any AI-generated content is edited to reflect your brand’s voice and accuracy standards.

Legal compliance in AI implementation

Staying on the right side of the law is paramount. The legal landscape around Artificial Intelligence is still evolving, but key considerations already exist. You need to be aware of how intellectual property laws apply to AI-generated content and who owns what. 

On top of this, GDPR and data privacy regulations govern how you can use personal data with AI systems. Your policy should provide a clear overview of these legal guardrails to help your team navigate the regulatory landscape with confidence.

Safeguarding data privacy in AI systems

Your business and customer data are among your most important and private assets. When your team uses external AI tools, that data can be exposed. Your policy must include practical, mandatory steps to keep this information secure. This could involve: 

• Creating a list of approved AI tools that have been vetted for security.
• Prohibiting the use of sensitive data in public models. 
• Training employees on how to anonymise data before using it for analysis.

Conducting AI risk assessments

You can’t protect against risks you haven’t identified. Before rolling out a new AI tool or application, you should conduct a simple risk assessment. This process involves identifying potential problems, evaluating their likelihood and potential impact and putting measures in place to mitigate them. 

For example: What is the risk of a new AI writing tool producing factually incorrect blog posts? The impact could be damage to your brand’s reputation. The mitigation is to ensure a human expert always reviews and edits the content.

Reporting and auditing AI usage

A comprehensive AI policy template operates on the principle of “trust but verify.” Therefore, it’s important to empower your team to use AI productively while maintaining a robust system of oversight to protect your business.

Your policy needs to establish a clear reporting framework. This includes:

• Employee reporting: Requiring employees to report any potential policy breaches, unintended AI outputs, or new risks they identify.
• Technical verification (auditing): Implementing technical controls, such as Data Loss Prevention (DLP) policies, to monitor and audit the movement of sensitive company or client data. DLP can be configured to detect and flag when confidential information is being copied or entered into unapproved, public-facing AI tools. This continuous monitoring ensures compliance, provides an audit trail for risk assessments and protects your intellectual property from accidental or intentional exposure.

Promoting the ethical use of AI

Ultimately, how you use Artificial Intelligence is a reflection of your company’s values. Your AI policy template should be a statement of your commitment to using this technology for good. This means building a framework that champions fairness, accountability and transparency.

It’s about ensuring that your use of AI avoids creating or reinforcing bias, that you are transparent with customers and employees about how you use it, and that you hold yourselves accountable for the outcomes it produces.

Download the AI policy template

The age of Artificial Intelligence tools is here, Employment Hero’s HR software is here to help you lead from the front. A clear, comprehensive AI policy template is your first and most important step to unlocking the power of artificial intelligence safely and effectively.