Location: Remote / Hybrid– Stewartby, Bedfordshire
(TAG Live® HQ)
Company: TAG Live®
Salary: £40,000
Contract: Full-Time, Permanent
WHO ARE WE?
TAG Live® is a UK-based live entertainment company
redefining the future of family entertainment and experiences.
Our passion is simple: Connecting Families through Live
Entertainment and Experiences.
We create, produce and deliver world-class live
entertainment and experiences for leading brands across the leisure, tourism
and hospitality sectors.
We operate through five core work streams:
• Creative
• Client Delivery
• Technical
• Digital
• Business Support
From large-scale touring productions to bespoke
entertainment activations, we partner with some of the most recognisable names
in the industry.
What makes us unique goes beyond what we deliver – it’s the
way we bring it to life.
TAG Live® is a family-first company. We believe brilliant
entertainment starts with brilliant people.
We support each other, we value life outside of work, and we
build long-term careers – over short-term wins.
We are ambitious. We are growing. And we are building
something that lasts.
At the heart of everything we do is our commitment to
Superhero Service™ – a standard we hold ourselves accountable to.
OUR CORE VALUES
Keep it Real We are honest, straightforward, and
authentic. No ego. No politics. Just clarity and trust.
Go All In When we commit, we commit fully. Energy,
focus, and pride in the detail.
Make it Happen We are proactive, accountable and
solution driven.
Pivot Like a Pro Live entertainment evolves fast. We
stay agile, adaptable, and commercially sharp.
Good Energy Only We bring positivity, respect, and
emotional intelligence to every room.
We are looking for people who don’t just align with these
values – but live them.
WHO ARE YOU?
You believe service matters.
You care about standards. You care about outcomes. You care
about the people around you.
You’re comfortable in a fast-moving, entrepreneurial
environment where accountability and collaboration go hand in hand.
You understand that this is a business built on
relationships – with clients, partners, and each other.
You want to be part of a company that connects families,
supports its people, and delivers exceptional experiences with pride.
If you bring Good Energy, take ownership and know how to
Make it Happen, we want to hear from you.
WHAT THIS ROLE WILL DO
Lead, Manage & Hold Accountable
• Ensure all internal contributors understand priorities, deadlines,
deliverables, and scope requirements
• Manage and develop project team members, providing guidance, feedback and
performance oversight
• Coordinate cross-functional teams to ensure timely
delivery
• Maintain momentum across each phase of delivery, ensuring clear communication
and accountability
Project Planning, Coordination & Delivery
Management
• Take full ownership of assigned client projects from
scope confirmation through to live delivery and completion
• Develop detailed project plans, schedules, and delivery
roadmaps
• Track progress against timelines and proactively manage dependencies
• Monitor scope changes and support budget control in partnership with senior
leadership
• Ensure operational readiness prior to live launch
• Support safe, compliant and high-quality delivery
Client Relationship Support & Communication
• Act as the primary day-to-day operational contact for
assigned clients
• Collate project data and prepare regular progress
reports, tracking timelines, budgets, risks and key milestones to maintain
clear communication and transparency
• Provide proactive, clear updates throughout the project lifecycle
• Ensure clients understand timelines, processes, responsibilities and decision
points
• Build strong, dependable partnerships rooted in clarity and responsiveness
• Identify opportunities to enhance scope and contribute to account growth
Team Engagement & Collaborative Workflow
Management
• Foster strong communication and engagement across
internal teams
• Ensure contributors feel informed, supported, and aligned
• Promote a collaborative working environment that supports quality and
efficiency
• Maintain consistent engagement with project teams to
ensure morale, alignment and retention remain strong, actively contributing to
improved NPS outcomes
• Encourage ownership and accountability at project level
Issue, Risk & Escalation Management
• Identify, document, and manage risks before they impact
delivery
• Maintain clear issue logs and mitigation plans
• Escalate appropriately to senior leadership with recommended solutions
• Support calm, structured problem-solving during live delivery
Reporting, Audit & Continuous Improvement
• Produce structured project reports throughout the
lifecycle, including timeline tracking, budget updates, and risk status
• Lead client audits, site visits and guest experience reviews
• Capture insight from clients, teams and guests
• Contribute to strengthening internal delivery frameworks and SOPs
• Provide clear performance updates
WHAT THIS PERSON WILL BRING
• Proven experience delivering live projects,
events, or client-facing activations
• Strong organisational and planning capability across multi-team environments
• Experience coordinating stakeholders in fast-paced, public-facing settings
• Budget awareness and the ability to monitor cost performance
• Experience supporting and developing team members to
maintain high standards, engagement and collaborative working
• Confident client communication skills with a service-led mindset
• Strong problem-solving ability and structured escalation judgement
• Positive, collaborative leadership style
• High attention to detail and personal accountability
• Commercial awareness with the ability to support account growth
• Alignment with TAG Live® values and a genuine commitment to service standards
WHAT WE OFFER
• Up to 28 days annual leave (plus bank holidays)
• Flexible hybrid working
• Technology package appropriate to the role
• Company credit card for business-related expenses
• Career development within a growing, ambitious business
• A supportive, people-first culture that values your life
outside of work
WE ARE AN EQUAL OPPORTUNITY EMPLOYER
At TAG Live® we are committed to building an inclusive and
supportive workplace where everyone feels valued.
We actively welcome applicants from all backgrounds,
regardless of gender, race, sexual orientation, religion, age, disability
status, or caring responsibilities.
Talent and attitude matter most to us.
READY TO JOIN OUR TEAM?
If you’re ready to Go All In, bring Good Energy and help us
connect families through live entertainment, we’d love to hear from you.
