Purpose:
To provide high-level, trusted executive and business support to the CEO, MD and Leadership team, enabling the effective running of the business, strong governance, and informed decision-making.
The role plays a key part in supporting board and senior leadership activity, ensuring high standards of organisation, reporting, decision-making and follow-through, while contributing positively to the overall effectiveness and performance of the business.
Key Responsibilities
Executive
· Provide proactive, professional and confidential executive support to the CEO and MD.
· Act as a trusted partner, anticipating priorities, managing competing demands and enabling leaders to focus on strategic and operational objectives.
· Support the effective day-to-day running of the business by coordinating key activity, tracking actions and ensuring deadlines and commitments are met.
· Manage diaries and logistics to optimise time, effectiveness and impact.
· Support both professional and, where appropriate, personal commitments of the CEO with discretion and sound judgement
Board Support
· Coordinate board & senior leadership meetings, including scheduling, agenda planning and circulation of high-quality papers.
· Take accurate, concise minutes, capturing decisions, actions and accountabilities, and monitor progress to completion.
· Maintain governance records, actions logs and key documentation, ensuring consistency, confidentiality and compliance with agreed processes.
· Support the preparation of board and reports, ensuring clarity, accuracy and alignment to business priorities.
· Act as a central point of coordination between board members and key stakeholders
Projects & Business Improvement
· Take the lead on defined projects as required, coordinating activity, tracking progress and supporting delivery against agreed objectives.
· Identify opportunities to improve processes, ways of working and administrative effectiveness across the executive function.
· Support sales, marketing and business development activity, including preparation of some tender documents.
· Ensure effective coordination of social activity, maintaining visibility of upcoming dates and campaigns and briefing colleagues, clients and stakeholders so they understand their role, timings and required inputs.
Communication & Stakeholder Management
· Build strong, professional relationships across the organisation and with external partners, clients and suppliers.
· Handle sensitive and confidential information with discretion, integrity and professionalism at all times.
Person Specification
Experience & Knowledge
· Proven experience as an Executive Assistant or Personal Assistant supporting senior leaders.
· Experience supporting board or senior leadership meetings, including minute-taking and action tracking.
· Strong understanding of confidentiality, governance and professional standards at executive level.
Skills & Attributes
· Exceptional organisational and prioritisation skills, with the ability to manage multiple demands effectively.
· Strong written and verbal communication skills, with confidence producing high-quality reports and presentations.
· Proactive, detail-focused and solutions-orientated, with the confidence to challenge and suggest improvements.
· Professional, approachable and confident in building relationships at all levels of the organisation.
· Resilient and flexible, with the ability to remain calm and effective under pressure.
· High level of integrity, discretion and sound judgement.
Technical Skills
· Proficient in Microsoft Office and digital collaboration tools.
· Experience using CRM systems; experience of Monday.com desirable.
· Demonstrates curiosity and a willingness to learn, proactively exploring new systems, processes and information to improve effectiveness.
Company Vision
Is to strive to build life-long relationships with clients who value our premium quality service. We will be an employer of choice with a passion for cleaning, nurturing a culture that values dedication and innovation.
Our Core Purpose
Our core purpose is to change the perception of the cleaning industry
Our Core Values
Our company has five key values; we focus on People, we are Passionate, we are Reliable, we set High-Standards, we are Industry-leading Experts
To apply, please email an up to date CV and covering letter in support of your application to sophie@mrs-bucket.co.uk
