JOB DESCRIPTION
Position: Event Manager
Role: Full time, employed
Location: Silverstone, UK – hybrid working with global travel
Salary: Dependent on experience
Role Overview
Ignition Collective has been appointed to deliver a high-touch owner experience programme as part of a global brand’s broader experiences ecosystem. This programme places customers at the centre of the brand by delivering curated, premium experiences that build advocacy, loyalty, and community among vehicle owners.
The Event Manager will report into the Project Director and will fully support in ensuring the flawless operational delivery of all experiences. Acting as the operational lead onsite, the Event Manager will coordinate logistics, manage event teams, oversee hospitality and customer engagement, and ensure compliance, safety, and risk requirements are met across all programme touchpoints. This role requires a highly organised, hands-on professional with motorsport event expertise who thrives under pressure, can pivot quickly, and translate strategic plans into exceptional owner experiences.
Ideal Candidate Profile
The ideal candidate is a motorsport-focused events professional with extensive experience managing high-performance events at race circuits or within racing series. They are operationally focused, comfortable leading onsite teams, and adept at managing complex logistics, track operations, and event delivery. They work closely with senior programme leadership to execute the programme’s strategic objectives on the ground, demonstrating initiative, adaptability, and a calm, solutions-oriented mindset under pressure. A proactive approach, strong organisational skills, and a passion for premium motorsport experiences are essential for success in this role.
Key Responsibilities
Operational Delivery & Event Management
- Work closely with the Project Director to deliver the full suite of owner experiences includes drive events, one make series and F1 / Sportscars hospitality, ensuring operational excellence and seamless execution
- Act as the primary onsite lead for all experiences, coordinating track operations, planning, production, venue setup, staffing, and customer management
- Support the integration of owner experiences into larger motorsport events or race weekends, adapting operations to align with overall programme objectives
- Supervise and lead event teams, ensuring clear roles, responsibilities, and premium service standards are maintained throughout each experience
- Implement operational checklists, run-of-show documents, and post-event debriefs to ensure continuous improvement
- Act quickly to pivot plans and resolve operational challenges during live events
Track, Series & Motorsport Expertise
- Experience delivering events at professional racetracks or within racing series environments
- Knowledge of track operations, series regulations, paddock management, and event safety protocols
- Comfortable liaising with race promoters, series organisers, track staff, and instructors to ensure smooth event operations
- Understands the operational demands and rhythms of motorsport environments, including non-traditional hours, peak periods, and high-pressure scenarios
Compliance, Safety & Risk Management
- Oversee the operational implementation of compliance, insurance, safety protocols, and risk assessments across all experiences
- Ensure participant waivers, insurance documentation, and regulatory requirements are completed and properly filed
- Work with venues, instructors, and operational partners to maintain the highest safety standards and meet audit requirements
- Monitor and enforce programme health and safety protocols on-site
Customer Experience & Hospitality Execution
- Deliver exceptional white-glove hospitality at every touchpoint, ensuring a seamless and memorable owner journey
- Support the creation and distribution of personalised itineraries, welcome materials, gifting programmes, and hospitality elements
- Assist with team training and briefings to ensure consistent execution of service standards across all events
- Act as the primary point of contact for owner queries and on-site issues, resolving challenges with professionalism and composure
Programme Support & Coordination
- Collaborate closely with the Project Director to translate strategic plans into detailed operational delivery plans
- Manage event logistics, travel, accommodation, catering, AV, equipment, and vehicle requirements for each experience
- Support supplier coordination, ensuring all third-party partners meet programme standards and timelines
- Monitor programme KPIs on operational delivery, including attendance, satisfaction, and quality metrics
Budget & Financial Administration
- Support the Project Director in managing operational budgets and tracking spend against approved forecasts
- Process purchase orders, invoices, and financial reconciliations within the agency finance platform
- Identify cost-saving opportunities and efficiencies while maintaining quality and premium service standards
Skills, Knowledge & Experience (Essential) Experience
- 4+ years’ experience delivering high-value motorsport events, track experiences, or premium automotive experiential programmes
- Proven experience managing complex motorsport/automotive event programmes with multiple concurrent workstreams
- Experience working with racetracks, series organisers, and senior stakeholders in motorsport environments
- Demonstrated ability to perform under pressure and pivot operational plans quickly in dynamic environments
Operational & Programme Management
- Highly organised with strong project oversight skills and attention to detail
- Ability to translate strategic objectives into actionable operational plans and deliverables
- Strong problem-solving skills with the ability to act quickly under pressure
Compliance & Safety
- Solid understanding of health, safety, risk management, and compliance requirements for premium events
- Experience developing and implementing risk assessments, operational protocols, and incident management procedures
Cultural & Sector Fit
- Expertise in motorsport, automotive, or premium experiential environments
- Comfortable operating in fast-paced environments with travel and long on-event, non-traditional working hours
- Elevated levels of personal accountability, professionalism, and ownership of operational delivery
- Passionate about delivering exceptional owner experiences and ensuring premium service standards
Why Join Us?
This is a rare opportunity to be at the heart of a high-profile owner experience programme for a global brand. You will be the operational wingman to the Project Director, translating strategic plans into flawless, hands-on execution at each experience. Working in a fast-paced, global environment, you will ensure premium service standards, operational excellence, and owner satisfaction across all touchpoints. We pride ourselves on being a trusted partner and an extension of our clients’ teams, as well as a collaborative and innovative agency that values its people and expertise. You will be part of a dynamic, close-knit team delivering world-class experiences that delight owners and elevate the brand. If you are a highly organised, hands-on motorsport events professional who thrives under pressure, can pivot quickly, and delivers operational excellence, we want to hear from you.
What You Will Get from Us
- The opportunity to make an impact and develop your career
- An innovative and friendly workplace with a team we are proud to be part of
- A flexible office and working from home policy – minimum of 3 days in the office
- Pension scheme
- Workplace benefits
- 25 days holiday + public holidays + winter break
- Two wellness days per year
- Access to weekly performance, health and wellness sessions and workshops
- Quarterly team coaching sessions
- Your birthday off
- Ongoing professional training and development
