Saving a day a week: How We Are Group’s people team works smarter with Employment Hero
7+ hours
saved per week on HR admin
8+ hours
saved per month on payroll admin
100%
self-service for managers
Company
We Are Group
Industry
NDIS
Employees
50
Business Type
Core
Location
UK
Favourite Features
About the business
We Are Group is a social impact organisation working with local councils and government bodies across the UK. Their mission? To support individuals experiencing financial and digital exclusion, helping them gain access to vital services, resources and training. With just two people managing HR for a 50+ strong workforce, operational efficiency and employee empowerment are key for success.
The challenge
When People Support Officer Kelsey Fraser joined We Are Group, Employment Hero was already up and running. But it didn’t take long to realise just how powerful the platform was.
Having worked in People roles using older, fragmented systems, she immediately recognised the value of having one integrated platform for all things HR and payroll. In previous jobs, those tasks meant countless spreadsheets, manual document handling and chasing line managers for updates, often taking up to a full day each week in admin alone.
“I used to have to store things on drives, create folders every two seconds, chase training and contracts. Mundane tasks like these were taking up over a fifth of my week.”
The solution
Employment Hero’s all-in-one Employment Operating System empowers We Are Group’s small People team to do more, without the additional stress.
From fast digital onboarding to automated contract generation and built-in workflows, routine tasks are completed in a fraction of the time. Managers now have self-service access to essential tools like one-to-one templates and compliance workflows, reducing bottlenecks and improving accountability.
The platform’s integrated learning management system makes onboarding smoother and enables employees to take charge of their own development. Plus, with a growing focus on team enablement, Kelsey now uses Employment Hero to deliver HR guidance via pre-loaded manager playbooks, streamlining communications and reducing hand-holding.
“With other systems, processes were confusing and features were limited. Employment Hero is clear and connected. It genuinely saves time, which now goes into training, strategy and being more visible with teams.”
Kelsey also noticed the cultural shift created by the platform, with line managers taking more responsibility for their teams, thanks to accessible tools supporting good people leadership.
The ROI
Since implementing Employment Hero, Kelsey and the team have seen a huge impact on day to day HR operations, including:
- 7+ hours of HR admin saved each week through automated onboarding, contracts and data management.
- 8+ hours of payroll admin saved each month by removing manual calculations for things like absences and pro rata payments
- Greater manager accountability, with structured workflows and self-serve tools.
- Improved employee engagement, thanks to accessible learning and onboarding.
- More face time with teams, enabled by fewer back-office distractions.
Why it matters
With fewer repetitive tasks and clearer ownership across the business, Kelsey can now focus on driving culture, building stronger team connections and scaling best-practice HR in a way that’s inclusive and future-ready.
“Because we spend less time firefighting, we’re more present across the business. We’re not stuck behind laptops, we’re out building relationships and making change happen.”
Jump into Employment OS.
Employment doesn’t have to be hard. Streamline every step of the employment lifecycle so you and your team can run ahead.
Frequently Asked Questions
We Are Group needed an all-in-one HR platform that could support their people team of two, without relying on outdated manual processes. Before Employment Hero, HR admin was scattered across shared drives and spreadsheets. Employment Hero provided the structure, automation and ease-of-use they needed to manage onboarding, documents, training and compliance — all in one place.
Yes. Employment Hero is ideal for lean HR teams like We Are Group’s. With just two people in the People function, the platform empowers managers to self-serve, keeps HR records secure and consistent, and removes the burden of low-value admin. It also allows the team to focus more on strategic work and employee connection, rather than paperwork.
Kelsey estimates that Employment Hero saves her a full working day each week by streamlining admin-heavy tasks like onboarding, document management, and employee queries. The time saved has allowed her to focus on learning content, building internal HR resources, and being more present across the organisation — delivering long-term value far beyond just efficiency.
Employment Hero’s learning management system (LMS) and document tracking tools have helped We Are Group standardise onboarding and compliance processes. With visibility into training progress and the ability to push key documents and guides directly to managers, the team can stay ahead of audit risks — while empowering employees to own their development.
Definitely. Whether you’re a 10-person startup or a 100+ person operation, Employment Hero scales with you. At We Are Group, around 50–57 employees are managed with ease through the platform — from onboarding to learning and beyond — all without needing a large in-house HR function.
