How Breckon & Breckon saved a full day of admin every week with Employment Hero

At Breckon & Breckon, a fast-paced letting agency with 30+ employees across multiple regional locations in Oxfordshire, the team needed a more streamlined approach to HR. With only two people managing people operations, admin tasks were stacking up with everything from holiday requests to compliance checks. Since switching to Employment Hero, Breckon & Breckon has seen standout results: a day back a week from reduced admin, faster onboarding and less time spent chasing contracts and paperwork.

The challenge

Tiresome tasks taking a toll

When your team’s always on the go and visibility matters, manual HR just doesn’t cut it. Operations Manager Louise found that disconnected tools and repetitive tasks were eating into time that could’ve been spent on strategic work.

Before Employment Hero:

• Holiday requests were sent by email and tracked manually
• Contracts and one-to-ones were printed, signed and physically filed
• Expenses were handed over between departments, often delayed or misplaced
• Compliance tasks like right-to-work checks relied on memory and reminders

“I had a whole folder in my inbox just for holiday requests. Most of the time they were fine, but every now and then I’d realise someone wasn’t in and I’d totally missed it. It just wasn’t working anymore.”

The solution

One HR platform. One day back every week

Since making the switch to Employment Hero’s HR system, Breckon & Breckon has completely transformed the way it manages people. From onboarding and leave tracking to performance reviews and engagement, it all happens in one place now.

“Employment Hero has totally changed how we do HR. I’ve saved at least a full day each week just by getting rid of spreadsheets and chaotic email chains.”

If you look at the bigger picture, one day back each week would result in 52 days back in a year. And if you delve even deeper, if there are roughly 21 working days per month, this would equate to around two and a half months back each year. Totally mind blowing, right?

Speedy turnarounds = faster onboarding

With automated onboarding, new hires submit personal details, banking info and documents digitally, cutting onboarding time by half a day per employee. What’s more? Louise can access all information through the system, even when she’s working from home or on the go. 

“During onboarding, I send employees a link, they upload everything and I’ve got it all in one place. I’d say I’ve got back half a day for each employee I’ve onboarded so far through Employment Hero.”

Self-service, real results

The Employment Hero mobile app gives staff 24/7 access to leave requests, payslips, holiday calendars and internal updates.

“Most of the team request annual leave at night or on the weekend when they’re actively speaking to their friends or family. They love that they can just use the app. It’s how the world works now.”

The company feed is also a hit, helping celebrate birthdays and work anniversaries — small things that make a big difference to culture. Even employee feedback has stepped up, thanks to Employment Hero’s survey tools.

“We’ve made real changes based on survey feedback. Things that used to come up in meetings and get forgotten about are actually followed through now. That’s been huge.”

Expenses, engagement and everything in-between

Using Employment Hero’s expense tools, the team’s binned the paper trails and cleared the clutter.

“Before, I’d have receipts dumped on my desk. Now, it’s all in the system and expenses are submitted, approved and paid out without chasing.”

Breckon & Breckon is also using performance and absence tracking tools, including the Bradford Factor, to spot patterns and support their people better.

“We’ve started tracking absence patterns which we never had visibility on before. It’s a game-changer.”

The Impact

Admin down. Strategy up

Since bringing in Employment Hero, Breckon & Breckon have unlocked more time and clarity across the board.

• Onboarding time cut by half a day per new hire
• One full day saved per week on admin
• All HR documentation is now paperless and centralised
• Improved compliance tracking, including right-to-work checks
• Better visibility of leave and absence patterns
• Employee feedback is now actioned, boosting engagement and trust

“I’m not buried in HR admin anymore. I’ve actually got space to focus on bigger-picture projects — like the industry changes coming up — that would’ve totally swamped me before.”

The world’s first Employment Operating System from Employment Hero

Employment Hero’s Employment Operating System is more than just a platform–we’ve taken the traditional isolated aspects of employment and integrated them into a seamless, human and AI-powered solution that empowers employers, employees and job seekers alike. Find and hire top talent with SmartMatch, seamlessly onboard new hires, automate complex payroll, drive employee engagement and more.

See what you could do with the world’s first Employment OS.

One system. Everything employment.