How Breckon & Breckon saved a full day of admin every week with Employment Hero
52 days
saved annually, equating to one full day back every week
50%
reduction in onboarding time per new employee
100%
visibility over absence patterns and compliance tracking
Company
Breckon & Breckon
Industry
Business Services
Employees
30
Business Type
Core
Location
UK
Favourite Features
About the business
At Breckon & Breckon, a fast-paced letting agency with over 30 employees across Oxfordshire, the team needed a streamlined approach to HR. With only two people managing people operations, admin tasks were stacking up.
The challenge
At Breckon & Breckon, tiresome tasks were taking a toll. Operations Manager Louise found that disconnected tools and repetitive tasks were eating into time that should have been spent on strategic work and industry shifts.
Key challenges include:
- Holiday requests buried in email chains
- Paper-based contracts and one-to-ones that were physically filed
- Manual expense claims leading to delays
- Compliance tasks like right-to-work checks relying on memory
“I had a whole folder in my inbox just for holiday requests. It just wasn’t working anymore.”
The solution
One day back every week
Since switching to Employment Hero, Breckon & Breckon has transformed its people management. From onboarding to engagement, it all happens in one place.
“Employment Hero has totally changed how we do HR. I’ve saved at least a full day each week just by getting rid of spreadsheets and chaotic email chains.”
But the benefit goes beyond just the HR team. The switch to digital onboarding and the mobile app has shifted the burden of admin from HR to a self-service model. Staff have 24/7 access to leave requests, payslips, holiday calendars and internal updates.
“During onboarding, I send employees a link, they upload everything and I’ve got it all in one place. I’d say I’ve got back half a day for each employee and they have a great user experience.”
Capacity for the Employment Rights Bill
By automating the day-to-day, Louise has secured the capacity needed to navigate the evolving legal landscape, including the Employment Rights Bill.
“The workload that is going to be involved in the upcoming bills is significant. Using Employment Hero meant my time was a lot freer, so I didn’t have to spend all day on HR tasks that take a while. I actually have space to focus on those bigger-picture projects.”
Expenses and engagement
Fast forward to now, and the team has binned the paper trails by using integrated expense tools and performance tracking to support their people better.
“Before, I’d have receipts dumped on my desk. Now, it’s all in the system. We’ve also started tracking absence patterns via the Bradford Factor, which we never had visibility on before. It’s a game-changer.”
The ROI
Since bringing in Employment Hero, Breckon & Breckon have unlocked more time and clarity across the board. Admin is down and strategy is up.
- One full day saved per week on admin (52 days per year)
- Half a day saved on onboarding per new hire
- 100% paperless HR documentation and centralisation
- Improved compliance through automated right-to-work tracking
Why it matters
For Breckon & Breckon, Employment Hero provides the freedom to focus on critical legislation, ensuring the business stays ahead of the curve without being swamped by paperwork.
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Frequently Asked Questions
As a fast-paced agency with 30+ employees, they struggled with disconnected tools. They needed a mobile-first solution to handle holiday requests, contracts and expenses without chaotic email chains.
By removing the mundane, Operations Manager Louise saved one full day every week. This reclaimed time is now used to handle the workload involved in upcoming legislation like the Employment Rights Bill.
Yes. Breckon & Breckon halved its onboarding time. New employees upload their details and sign contracts digitally, ensuring all information is ready before their first day.
Yes. Breckon & Breckon uses the platform and tools like the Bradford Factor to spot absence patterns that were previously invisible, allowing the team to support their people better.
Disclaimer: The information in this case study is for general interest only and does not constitute business or legal advice. Employment Hero does not ensure compliance but provides tools to help employers manage their obligations. For specific advice regarding the Employment Rights Bill, please consult a legal professional.
