### Job Title: Program administrator (temporary)

#### Job Summary:

We are seeking a highly organised and detail-oriented person to join our programs team for approx. 3 weeks in a small office environment. The ideal candidate will be responsible for providing comprehensive support to external stakeholders to ensure that people experiencing homelessness can access our programs. This role requires exceptional written and verbal communication skills in English, strong multitasking abilities, and ability to use a CRM system such as Salesforce.

#### Key Responsibilities:

– Manage and prioritise incoming communications, including phone calls, emails, and mail.

– Prepare and maintain accurate records, reports, and documentation as required.

– Maintain organised filing systems, both electronic and physical, to facilitate easy access to information.

– Support the team in administrative tasks as needed.

– Handle confidential information with discretion and professionalism, and communicate with empathy to vulnerable people.

#### Required Skills:

– Excellent verbal and written communication skills.

– Strong organisational and time management skills.

– Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other office software.

– Ability to work independently and collaboratively within a team.

– Strong attention to detail and problem-solving abilities.

– Time management skills with the ability to prioritise tasks effectively.

– Professional demeanor and strong interpersonal skills.

#### Qualifications:

– Proven experience as a Secretary or in a similar administrative support role.

– Ability to learn new software and office systems quickly.

– Experience in not-for-profit or for-purpose organisations is preferred.

#### About Us:

We Are Mobilise is a homelessness charity based in Melbourne, supporting people across the country with programs never before seen in Australia. We are relentless, courageous, compassionate, and fun. We want to see homelessness in this country solved and are working to support 10,000 people by 2030.