Client Support Officer

We are looking for a Client Support Officer who can provide hands-on support to our service users, including connection assistance and personal care assistance in a supportive team environment.

Anyone who requires assistance when travelling is a Travellers Aid service user, with the majority of our users being people with a disability or requiring mobility assistance.

We are recruiting for our sites at Southern Cross Station and Flinders Street Station with occasional work at pop-up sites in Melbourne and regional Victoria.

WHAT WE OFFER:

• Thorough induction and supportive team environment to empower you to succeed
• Agile and adaptive organisation with strong social values
• Dynamic and diverse job roles at centrally based locations (Southern Cross Station and Flinders Street Station with occasional opportunities to work at events or pop-up sites across Melbourne and regional Victoria)

WE ARE LOOKING FOR SOMEONE WHO HAS:

• A can-do attitude
• Experience working with people with disabilities, older people and people from diverse backgrounds
• Current Victorian Drivers Licence
• Weekend and evenings availability highly desirable

Personal care qualification or equivalent at the level of Certificate Ill or greater, such as Certificate IV in Disability studies or nursing studies essential