- Experience in a customer-facing role, specifically in guest services, admissions, or retail sales.
- Proven ability to deliver exceptional customer service and handle guest enquiries in person, via phone and email.
- Experience processing ticket sales and retail transactions accurately and efficiently.
Role Type
Description
We are seeking a Guest Services Sales Assistant to join our team in a customer-facing role across Admissions and Retail. This role is ideal for someone who thrives in a customer-focused environment, enjoys supporting a team, and takes pride in delivering excellent guest experiences.
Availability Requirements
Applicants must be available to work 1 x Weekend Day each week, as part of their roster.
Preferred roster patterns include:
- Tuesday – Saturday, or
- Sunday – Thursday
Key Responsibilities
- Deliver exceptional customer service
- Process ticket sales and retail transactions
- Assist with guest enquiries in person, via phone and email
- Support retail presentation and stock management
- Assist with general guest services operations
This is a fantastic opportunity to join a well-established and growing organisation where guest experience is at the heart of everything we do. If you are reliable, customer-focused, and enjoy working as part of a collaborative team, we encourage you to apply.
Australia
New Zealand
United Kingdom
Canada
Singapore
Malaysia
