Housekeeping Team Leader

Summary:

The Housekeeping Supervisor is a key position in the Hospitality and Tourism industry responsible for supervising and managing the housekeeping staff to ensure that guest rooms, public spaces, and back-of-house areas are clean and well-maintained.

Responsibilities:

• Assist in the day-to-day supervision of the housekeeping team
• Drive the productivity, motivation and development of all Housekeeping Team Members
• Thoroughly train the Housekeeping Team
• Ensure high cleanliness and productivity standards are met and kept in accordance with company guidelines
• Organise and allocate rooms for the rostered team members on shift
• Ensure appropriate chemical safety and Occupational Health & Safety standards and practices are maintained
• Service and clean guest rooms ensuring that rooms are presented to the hotel standard.
• Monitor labour costs and productivity output according to occupancy levels while also monitoring the room cleanliness standards through daily inspections
• Monitor and manage the Inventory and stock control of linen, cleaning supplies and amenities, re-order supplies as necessary.
• Assist the General Manager with additional tasks as requested
• Have great attention to detail and take pride in what you do
• Adhere to hotel and company policies and procedures.

What we are looking for:

• Exceptional attention to detail with previous housekeeping leadership experience
• Excellent communication, interpersonal and time management skills with a friendly and outgoing personality
• A quick thinker, who can think on the spot to ensure the day runs as smoothly as possible
• Excellent grooming and presentation skills
• Working knowledge of RMS from a Housekeeping point of view.
• Capacity to work in a very physical role
• A person who is not only a leader but also a team player, that will be hands-on in order to see their team succeed
• The flexibility to work over a seven-day rosterHigh school diploma or equivalent
• Previous experience in housekeeping or hospitality industry
• Strong leadership and communication skills
• Ability to manage budgets and inventory
• Knowledge of health and safety regulations
• Attention to detail and ability to maintain high standards of cleanliness and maintenance.