Otto's Market Precinct – Customer service assistant

Summary:

As a Customer Service Assistant at Otto’s Market Precinct, you will play a vital role in delivering exceptional service to our customers in the hospitality and catering industry. Thi casual position is perfect for individuals looking to gain entry-level experience while contributing to a vibrant team environment. Your efforts will directly enhance customer satisfaction and support the overall success of our market precinct.

Responsibilities:

• Greet and assist customers in a friendly and professional manner.
• Handle customer inquiries and resolve issues promptly.
• Maintain cleanliness and organisation of the service area.
• Assist with food and beverage preparation as required.
• Process transactions accurately and efficiently.
• Support team members in daily operations and tasks.

Qualifications:

• No formal education required; however, GCSEs in English and Mathematics are advantageous.
• Previous experience in a customer service role is preferred but not essential.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Basic knowledge of food safety and hygiene practices is a plus.