Good Morning Coffee Traders CTR- Order taker

Summary:

As an Order Taker at Good Morning Coffee Traders, you will play a vital role in delivering exceptional customer service in the hospitality and catering industry. This temporary, casual position in Townsville City, Queensland, offers an exciting opportunity for entry-level candidates to engage with customers, take orders, and ensure a pleasant dining experience. Your contributions will directly impact customer satisfaction and the overall success of our café.

Responsibilities:

• Greet customers warmly and take their orders accurately.
• Provide information about menu items and daily specials.
• Process payments and handle cash transactions efficiently.
• Ensure the cleanliness and organisation of the service area.
• Assist in restocking supplies and maintaining inventory levels.
• Collaborate with kitchen staff to ensure timely order delivery.
• Address customer inquiries and resolve any issues promptly.

Qualifications:

• No formal education required; however, a passion for customer service is essential.
• Previous experience in a customer-facing role is advantageous but not mandatory.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Basic numeracy skills for handling cash and processing payments.
• A friendly and approachable demeanour.