Concession Manager – David Jones Pacific Fair

Retail Manager • Pacific Fair, Queensland 4218, Australia • Full-time
AI Job Summary
  • Experience in a concession environment and strong apparel retail background.
  • Applicants must have full Australian working rights.
  • Proven experience leading in premium/high-volume retail, including recruitment, coaching, and performance management.

Role Type

On-site • Permanent • Full-time • Mid-level Senior

Description

About Oroton

Established in 1938, Oroton is one of Australia’s iconic brands, synonymous with craftsmanship, accessible luxury, and a distinctly modern sense of style. Celebrated for our heritage and ability to stay at the forefront of international trends, we create beautiful, functional pieces designed for real life.

The Opportunity

We’re seeking an experienced and inspiring leader to join our David Jones Pacific Fair store as a Concession Manager.

Reporting to the Regional Manager, you’ll take ownership of the concession, leading the business with confidence, commercial focus, and operational excellence. You’ll drive performance, develop your team, and deliver a polished, premium client experience that reflects the world of Oroton.

This role is ideal for a leader with strong apparel experience and a passion for styling, fit, clienteling, and elevated service within a premium retail environment.

Permanent full-time | Tuesday–Saturday roster

What You’ll Do

  • Lead, coach and inspire your team to become true Oroton brand ambassadors
  • Drive performance, achieving sales targets and KPIs within a concession environment
  • Oversee daily operations, including recruitment, rostering, customer experience and compliance
  • Execute elevated, on-brand visual merchandising and promotional initiatives
  • Partner with regional, state and national leaders to implement store-specific strategies

What You Bring

  • Experience in a concession environment (David Jones or Myer desirable)
  • Understanding of concession stock processes and operational requirements (desirable)
  • Proven experience leading a retail team in a premium or high-volume environment
  • Strong track record of achieving sales targets and KPIs
  • Advanced clienteling skills and a passion for customer experience
  • A natural eye for styling, fit, and luxury product
  • Confidence in recruitment, coaching, and performance management
  • A positive, energetic leadership style that inspires and motivates your team

Why Oroton

  • Attractive remuneration package, including bonus structure & team incentives
  • Exclusive product discounts & access to ‘Oroton’s Wardrobe Program’
  • Structured training plan to master the Oroton 5 P’s framework
  • WHEREFIT perks – access to gyms, ICONIC Sport, Adore Beauty & HelloFresh
  • 12 weeks paid parental leave for eligible employees
  • Fun, supportive, collaborative team culture

APPLY NOW to be part of an iconic Australian brand. Bring your passion, elevate the experience, and grow with Oroton.

Applicants must have full Australian working rights.