Relationship Manager

ABOUT THE ROLE

We are looking for a Relationship Manager to join our Distribution team based in Victoria!

As Relationship Manager, you will build trusted partnerships with brokers, understand their business, shape deals and position ORDE as their go-to lender. Reporting to the Senior Relationship Manger and working alongside the Credit team, you will work to solve complex scenarios quickly and deliver consistent, high-quality outcomes.

Beyond driving and supporting your state portfolio, the market insights you gain through broker relationships will help inform continuous improvement in how we show up, what we offer and how we compete.

This role is about impact, building trust, driving growth and ensuring ORDE is the lender which brokers choose again and again.

Your key responsibilities will include:

• Develop strong, trusted relationships with key brokers across Victoria, becoming their go-to partner for deal structuring, support and solutions.
• Proactively identify and convert lending opportunities within broker networks through structured engagement, disciplined follow-up and clear value articulation.
• Execute a clear engagement rhythm that prioritises responsiveness, reliability and ease of doing business.
• Use your credit acumen to quickly assess scenarios, shape deals early and position opportunities that are aligned to ORDE’s appetite.
• Collaborate with the Credit team to deliver fast, consistent decisions and strong broker outcomes.
• Capture broker feedback and identify trends to inform improvements across product, policy, process and service delivery.

Why would we choose you?

• You can quickly assess scenarios, identify risk and opportunity and position workable solutions.
• You have demonstrated the ability to navigate non-standard scenarios and develop practical, commercially sound outcomes.
• You create strong, lasting relationships with brokers and internal stakeholders through consistency, reliability and follow-through.
• You see Credit as an extension of your function and work closely together to deliver fast, aligned, high-quality outcomes.
• You manage your time and priorities effectively whilst maintaining strong attention to detail.
• You pick up patterns, broker feedback, and competitor insights, and turn them into meaningful actions and opportunities.