People And Culture Graduate / Administrator

Are you a recent HR, Business, Psychology or Commerce graduate looking to launch your career in Human Resources?

Metro Finance is seeking a People & Culture Graduate / Administrator to join our growing People & Culture team. This is a rare opportunity to gain hands-on exposure to the full employee lifecycle while being mentored by experienced HR professionals.

Unlike many graduate roles that focus on a single area, you’ll develop broad experience across recruitment, onboarding, employee experience, HR systems, payroll support, workplace health & safety, employee engagement and office operations.

If you’re looking to become a true HR Generalist, this role will give you the foundations to build a long-term career in People & Culture.

Roles and Responsibilities

Employee Support

• Act as a first point of contact for People & Culture enquiries
• Monitor and manage requests through the People & Culture inbox
• Provide timely and accurate support to employees
• Escalate complex matters to the People & Culture Manager when required
• Assist in the application and continuous improvement of People & Culture policies and processes

Onboarding & Employee Experience

• Support the onboarding of new employees across the business
• Prepare welcome packs, access passes and onboarding documentation
• Coordinate new starter inductions and introductory sessions
• Organise staff photos and onboarding activities
• Help create a positive and engaging employee experience from day one

Office & Workplace Administration

• Help maintain a welcoming, professional and well-presented office environment
• Coordinate office suppliers, services and tradespeople as required
• Assist with workplace health and safety initiatives
• Support the administration of Metro’s WHS Committee
• Ensure office supplies and facilities are maintained within budget

Culture, Engagement & Events

• Assist with the delivery of employee engagement programs and initiatives
• Support internal communications and People & Culture content
• Assist with company events and social activities
• Help coordinate employee recognition initiatives
• Maintain People & Culture content across internal systems and office materials

Systems & Data Administration

• Maintain accurate employee records across HR and payroll systems
• Support onboarding, workflow and approval processes
• Conduct regular audits to ensure data accuracy and integrity
• Assist with reporting and administration across People & Culture systems

Recruitment Support

• Assist the Talent Acquisition Manager with recruitment activities
• Screen resumes and conduct initial candidate phone interviews
• Schedule interviews and coordinate candidate communications
• Support recruitment projects and hiring activities across the business

Payroll Support

• Assist with monthly and ad-hoc payroll administration tasks
• Maintain payroll documentation and records
• Support payroll processing activities as required

How to Succeed

We’re looking for someone who is early in their HR career and eager to learn.

You might be:

• A recent graduate in Human Resources, Business, Psychology, Commerce or a related discipline
• In your final year of study and available to commence full-time shortly
• Working in an administration, customer service or coordinator role and looking to transition into HR

You’ll also bring:

• Strong organisational skills and attention to detail
• Excellent written and verbal communication skills
• A proactive attitude and willingness to learn
• Strong interpersonal and stakeholder management skills
• Ability to manage multiple priorities in a fast-paced environment
• A high level of professionalism and discretion
• Curiosity about people, workplace culture and business operations

Highly Desirable

• Previous internship, placement or work experience in Human Resources
• Experience in customer service, administration or office support
• Exposure to Employment Hero, KeyPay or other HR systems
• Experience coordinating events or activities
• Interest in technology, process improvement and AI tools
• Experience working in a professional services or corporate environment

Why Join Metro?

This role has been specifically designed to develop future HR professionals.

You’ll receive exposure and training across:

• Recruitment and Talent Acquisition
• Human Resources Administration
• Employee Relations Fundamentals
• HR Systems (Employment Hero)
• Payroll Support (KeyPay)
• Learning & Development
• Employee Engagement
• Workplace Health & Safety
• Internal Communications

You’ll work directly with senior People & Culture leaders and gain experience across almost every area of a modern HR function.

Benefits

We offer a robust benefits package to help support your health and financial security, plus you’ll enjoy:

• A culture that promotes growth and development
• Exposure across every major function within Human Resources
• Hands-on training from experienced People & Culture professionals
• Genuine career progression into a HR Generalist pathway
• Working out of a beautiful modern office in Sydney and virtually
• Fun, regular social events so you can get to know your coworkers

We Value Your Wellbeing

Metro Finance believes in diversity, equity and inclusion and offers a safe environment to grow. Bring your open mind, energy and can-do attitude to help us continue delivering award-winning service to our customers.

Our culture of continuous improvement provides opportunities to learn, develop and broaden your skills across all aspects of People & Culture. Whether your interests lie in recruitment, employee relations, payroll, systems, culture or workforce planning, this role will provide the foundations for a successful HR career.

About Metro Finance

We offer an alternative to traditional bank funding with a modern approach and mindset. Our cutting-edge financial products, advanced technology and local expertise set us apart.

We pride ourselves on delivering a genuine human experience for our customers while fostering a workplace where our people can build rewarding and meaningful careers. As Metro continues to grow, our People & Culture team plays a critical role in shaping the employee experience and supporting our success.