CHOICES Support Coordinator

Canberra, Australian Capital Territory 2600, Australia • Full-time
AI Job Summary
  • Experience in support coordination or other disability/NDIS services, or a relevant Certificate/Degree.
  • Experience facilitating initial assessments/reviews and developing service agreements and schedules of support.
  • Knowledge and understanding of the National Disability Insurance Scheme (NDIS), including guidelines and standards.

Role Type

On-site • Contract • Full-time • Level 4

Pay Rate

$46.70 AUD – $50.25 AUD (Hour)

Description

Description:

At Marymead CatholicCare, our CHOICES & Aged Care team is committed to empowering people to live fulfilling, independent lives. We support people with disability, older persons, and young people with trauma backgrounds through flexible, person-centred services tailored to individual goals and aspirations. We are seeking a Support Coordinator to join our team in a three month fixed term, full time role.

About the Role:

The CHOICES Support Coordinator will engage NDIS Participants and their families, who have support coordination in their plans, in the development of their CHOICES Service Agreement and support arrangements to ensure that their needs and wishes are addressed, and NDIS goals achieved. The Support Coordinator will promote individuality, positive outcomes, choice, and control.

Key Responsibilities:

  • Facilitate initial assessments/reviews and develop a thorough service agreement and schedule of support to guide CHOICES support provision that will meet the participants individual needs and goals.
  • Support participants to research and engage services to assist in meeting their plan goals that are in line with their NDIS Plan budget.
  • Ensure all participant information, shift plans, support plans and case notes are up to date and accurately recorded.
  • Liaise closely with the scheduling team to initiate and monitor services for individuals without Support Coordination in their plans.
  • Be a contact point for participants, their nominee/family, support workers and other service providers.
  • Review service agreements.

About You

You are a caring and resilient professional who is passionate about supporting people to achieve their goals. You thrive in a team environment while also being confident working independently.

You will also require:

  • A Certificate in Disability/Mental Health/Community Services, or other relevant tertiary Qualification, or expereience in support coordination or other disability.NDIS services.
  • Knowledge and understanding of the National Disability Insurance Scheme (NDIS).
  • Hold a certificate demonstrating the successful completion of the NDIS Worker Orientation Module ‘Quality, Safety and You’.

About Us

Marymead CatholicCare is the social services arm of the Catholic Archdiosese of Canberra and Goulburn. Our mission is to provide quality services by promoting healthy, inclusive communities through relationships, partnerships and collaboration while adhering to our values of Respect, Integrity, Excellence, Care & Compassion, and Inclusivity.

Why Join Us:

At Marymead CatholicCare, you will join a values-driven organisation that genuinely cares about the wellbeing of both clients and staff.

We offer:

  • Access to Salary Packaging to boost your income
  • Supportive team culture
  • Certified Great Place to Work

Apply Now

If you are passionate about empowering people and supporting individuals to live meaningful, independent lives, we would love to hear from you.

Please submit your resume and a cover letter outlining your demonstrated experience and suitability for the role.

Closing Date: 24 September 2026

Marymead CatholicCare has a commitment to child safeguarding and zero tolerance to child abuse. Marymead CatholicCare is an equal opportunity employer committed to diversity and inclusion. Applications are strongly encouraged from Aboriginal and Torres Strait Islander people; people with a disability; people who identify as LGBTIQ; and those from culturally and linguistically diverse backgrounds.

Company Overview

Marymead CatholicCare Canberra & Goulburn, a well-respected, not-for-profit organisation servicing the ACT and southern and western regional areas of NSW, has been delivering a range of high quality, individual and family support services (children, young people and their families) for over 60 years. With offices in Canberra and in NSW at Goulburn, Moruya, Bega, Young and Wagga Wagga, Marymead CatholicCare’s array of programs and services include children & young people’s services, family & relationship services, counselling & therapeutic supports, out of home & foster care, mental health support, disability services, tenancy & property management, accommodation & support services, alcohol & other drug supports, homelessness services, retirement living and aged care. Marymead CatholicCare Canberra & Goulburn is the social services agency of the Catholic Archdiocese of Canberra and Goulburn. Providing person-centered services in times of need, to make a positive difference, across the lifespan.