Are you an organised person looking for a career change?
We’re looking for someone who thrives in a fast-paced environment and can make decisions confidently. The systems, processes and structure are already in place and well established — what we need is someone who can step in, stay organised, triage client needs and operational issues, prioritise effectively, and take action.
Why Join Us?
M2 Electrical is more than just a workplace—we’re a family business built on a genuine passion for the work we do and the people we do it with. We’re committed to creating an environment where skilled people can collaborate and deliver great outcomes.
As part of our team, you will enjoy:
- Competitive salary
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Flexible work options, including:Optional 9-day fortnight with every second Monday or Friday off.
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Ongoing training & development – access to internal and external learning opportunities.
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A culture that values you – built on partnership, respect, and a social calendar for those who want to be part of it.
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Support for life outside of work – whether you’re a parent, carer, student, athlete, or have other commitments, we provide the flexibility you need to balance your career with your personal passions and enjoy life’s important moments.
- Access to EAP, corporate perks, and on going support.
- A business that genuinely values it people.
About the Role
We are seeking an experienced Scheduler / Administrator, internally known as the Job Coordinator, to join our service delivery team in a full-time capacity.
In this role, you’ll play a key role in driving exceptional outcomes for our clients and ensuring smooth day-to-day operations. Based at our Geebung head office on Brisbane’s Northside and reporting to the General Manager, you will coordinate and oversee service and maintenance requests, optimise workflows, and deliver a superior customer experience.
This role suits someone who enjoys keeping things moving, solving problems as they arise, communicating clearly, and bringing calm organisation to a busy operational environment. If you love structure, can think on your feet, and take pride in executing well without needing constant direction, you’ll fit right in.
This is an opportunity to be part of a high-performing, solution-focused team that values trust, respect, and collaboration.
Key Responsibilities
You will be responsible for coordinating service delivery from start to finish, ensuring every job is planned, tracked, and completed efficiently.
You will:
- Act as the central point of coordination for incoming service requests, keeping communication clear and timely.
- Schedule and dispatch technicians through SimPRO, ensuring jobs are well-planned and workflows are optimised.
- Review and approve timesheets with a focus on accuracy and compliance.
- Coordinate follow-up works, including materials and quoting, to ensure jobs are completed without delay.
- Maintain customer portals and ensure all required documentation is accurate and up to date.
- Track performance metrics and support consistent, high-quality service delivery.
- Invoice completed works promptly and accurately.
- Provide day-to-day administrative support to technicians, enabling them to focus on delivery in the field.
- Be a decision maker! Know the processes and make the call on what needs to be done for our clients.
What We’re Looking For
This role suits someone who is naturally organised, forward-thinking, and enjoys working within structured systems to deliver results.
You will bring:
- Strong planning and organisational skills, with the ability to manage multiple priorities and keep work moving.
- A proactive mindset—you don’t wait for things to happen, you stay ahead of them.
- Confidence working within established systems and processes, with a focus on execution.
- Clear and effective communication, both with clients and internal teams.
- A customer-focused approach, understanding that strong coordination drives great service outcomes.
- Experience in scheduling, coordination, or administration (trades, facilities, or similar environments highly regarded).
- Minimum 1-2 years of experience in scheduling, coordination, or administration roles.
- Exposure to SimPRO or similar job management systems (advantageous but not essential).
- Australian work rights are required for this position.
Why Join Us?
At M2 Electrical, we don’t just hire team members—we empower them and provide them with the tools for success. As part of our team, you’ll enjoy:
- Competitive salary plus opportunity to earn annual performance bonuses
- Comprehensive on-the-job training and mentorship from our experienced team.
- Work-life balance with a long weekend every second weekend!
- A supportive and inclusive workplace culture that celebrates success and values collaboration
How to Apply
Are you ready to join a team that’s passionate about delivering remarkable service? Submit your resume and a cover letter explaining why you’re the perfect fit for this role.
Join M2 Electrical, where our name is our legacy, and every action leaves a positive impression.
