Operations Supervisor (AM)

Operations / Warehouse • Wetherill Park, New South Wales 2164, Australia • Full-time
AI Job Summary
  • Proven experience supervising in operations, logistics, or warehouse roles (home delivery/last-mile highly regarded).
  • Experience coordinating contractor/sub-contractor drivers with strong communication to keep them informed and on track.
  • Proficiency in Arctec or strong experience with a comparable delivery management/transport operations platform.

Role Type

On-site • Permanent • Full-time • Associate

Description

Home Delivery Service (HDS) – Wetherill Park Depot, Sydney NSW

Full Time | Monday to Friday | Weekends on the odd occasion | Approx. 3:00/4:00am Start

HDS is one of Australia’s fastest-growing logistics providers. Our Wetherill Park depot runs a fast-paced home delivery operation, and we’re looking for an Operations Supervisor who can take ownership of the early morning shift – someone who leads from the front, keeps the operation moving, and knows how to get the best out of the people and runs in their care.

The Opportunity:

This role sits at the heart of our home delivery operation. You’ll be on the floor from the early hours overseeing van load-out, making sure every run is set up correctly and drivers are dispatched on time. Once the vans are out, you’ll shift into monitoring mode – tracking runs, staying across any issues on the road, and keeping regular communication flowing with our contractor and sub-contractor drivers throughout the day. Your primary responsibility is the load-out team, though as with any fast-moving depot operation there will be times where you’re called on to oversee other areas of the shift as well.

Key Responsibilities:

  • Oversee van load-out from the early hours, ensuring all runs are correctly packed, manifested, and ready for on-time dispatch
  • Monitor delivery runs in real time, proactively identifying and resolving issues as they arise
  • Maintain regular communication with contractor and sub-contractor drivers throughout the shift, providing support and direction as required
  • Use the Arctec system to manage, track, and report on delivery runs and operational performance
  • Supervise the load-out team across the shift, driving productivity, accuracy, and WHS compliance – with the flexibility to oversee other depot areas when required
  • Build team culture, provide clear direction, and support the development of individuals on your shift
  • Liaise with depot management to ensure smooth shift handovers and consistent operational reporting

You’ll Bring:

  • Proven experience in an operations, logistics, or warehouse supervisory role – home delivery or last-mile experience highly regarded
  • Experience managing or coordinating contractor and/or sub-contractor drivers – confident communicator who can keep drivers informed and on track
  • A hands-on leadership style – you’re comfortable on the floor and lead by example
  • Proficiency with the Arctec system – or strong experience with a comparable delivery management or transport operations platform
  • Exposure to WMS systems – beneficial but not essential; we’re more interested in your operational instincts and ability to pick up systems quickly
  • Strong planning and organisational skills – able to manage the pace of an early morning operation and stay ahead of issues before they escalate
  • Availability to commit to an approx. 3:00–4:00am start, Monday to Friday, with occasional weekend shifts when required

Why Join HDS?

  • A genuine operations leadership role with real ownership – you’ll have the autonomy to shape the shift and drive the outcome
  • Salaried, full-time Monday to Friday roster with early finish times – enjoy your afternoons
  • Supportive depot management team and a growing national logistics business with real career development opportunities
  • On-site parking and a fast-paced, high-energy operation where no two days are the same

Apply Now!

If you’re an experienced operations supervisor who thrives in a fast-moving early morning environment and knows how to keep a team and a fleet of drivers performing, we want to hear from you. Apply now and take the next step in your career with HDS at our Wetherill Park depot.

Company Overview

Home Delivery Services (HDS) is a national logistics and warehousing business supporting customers across Australia with warehousing, distribution and delivery services. We operate in a practical, down-to-earth way and focus on reliability, safety and getting the job done properly. HDS values teamwork, accountability and clear expectations, and we aim to provide a stable and supportive working environment across both operational and office-based roles. As a growing business, we offer consistent work, flexibility where possible, and a straightforward approach to how we operate. People at HDS know what’s expected of them and are supported to do their job well. If you’re looking for a stable, honest workplace with good people, clear expectations and a no-ego culture, HDS is a great place to work.