Delivery Coordinator – BYD Castle Hill

Sales Department • Castle Hill, New South Wales 1765, Australia • Full-time
AI Job Summary
  • Coordinate handovers, manage bookings, set customer expectations, and ensure timely delivery.
  • Work with pre-delivery to prepare showroom-ready vehicles with accessories and documentation.
  • Complete final checks, update systems, approve release, and maintain CRM and delivery trackers.

Role Type

On-site • Permanent • Full-time • Associate

Description

BYD Castle Hill , proudly a part of Harmony Auto, is at the forefront of the electric vehicle revolution in Australia. Harmony Auto is recognized as the biggest importer of luxury and ultra-luxury vehicles from China, offering unparalleled quality and prestige.

With a commitment to sustainability and innovative technology, we aim to reshape the automotive landscape through high-performance electric vehicles. Our state-of-the-art showroom is part of a dynamic network, dedicated to providing exceptional service and pioneering solutions in the automotive industry.

We are seeking a Vehicle Delivery Coordinator with a strong customer focus to support the final stage of the ownership journey, coordinating handovers, preparing vehicles, and ensuring a smooth, professional experience for every customer.

Job Responsibilities:

  • Liaise with customers throughout the vehicle build and delivery process
  • Manage handover bookings, set clear expectations, and ensure timely delivery
  • Coordinate with pre-delivery to prepare showroom-ready vehicles with all accessories and documentation
  • Complete final checks, update systems, and approve release — nothing leaves without your sign-off
  • Maintain CRM records, delivery trackers, and report daily handover status with precision
  • Work closely with the sales team to ensure smooth, well-paced delivery scheduling

About You

  • Strong customer service and communication skills
  • Coordination/admin experience in fast-paced settings
  • Detail-oriented and process-driven
  • Tech-savvy; quick to learn dealership systems
  • Holds a current Australian driver licence
  • Dealership experience preferred but not essential

Apply today, interview ASAP, and offer next week. An immediate start is preferred!

You must be eligible to work in Australia.

Ready to take a giant step in your career? Interstate Candidates are WELCOME.

If you’re ready to join a brand that’s set to revolutionize the Australian EV market, we’d love to hear from you! Apply now and be part of the journey with BYD Castle Hill