Ready to leave a lasting impact on Australia’s health industry?

Join HAMBS, a leading provider of software and information technology solutions to the private health insurance sector for over 30 years. Our dedicated team spans across Adelaide and Sydney, collaborating with over 60% of Australia’s private health funds, empowering them to deliver innovative and competitive services to their valued members. At HAMBS, “work” is a vibrant experience. Our culture is driven by values that define us as United, Good Humans, Brave, and Awesome.

For more information about HAMBS and to explore our current career opportunities, visit: https://jobs.swagapp.com/organisations/hamb-systems

About the Role

We are seeking a Site Reliability Engineer to join our team. Within this role you will be responsible for the reliability, scalability, security, and performance of HAMBS technology platforms and applications, working under broad direction and taking accountability for significant outcomes from analysis and design through to implementation, operation, and continuous improvement.

Key Responsibilities

• Lead the design, implementation, and continual improvement of highly available, scalable, and resilient infrastructure and application platforms.
• Define and implement reliability engineering practices, standards, monitoring frameworks, and operational procedures.
• Design, build, and maintain CI/CD pipelines to support reliable, repeatable, and low-risk deployments
• Analyse system, infrastructure, and application metrics to identify trends, performance bottlenecks, and opportunities for optimisation.
• Lead root cause analysis activities for major incidents and drive preventative actions to minimise recurrence.
• Design and implement automation solutions to improve operational efficiency, service reliability, and deployment consistency
• Lead the infrastructure and operational delivery components of technology projects.
• Provide specialist expertise for complex infrastructure, cloud, and systems integration initiatives.
• Evaluate technical solutions and recommend improvements to project outcomes.
• Coordinate implementation activities and ensure operational readiness of new solutions.
• Provide expert-level support and consultation to customers and internal stakeholders.
• Ensure incidents, service requests, changes, and problem management activities are managed in accordance with HAMBS Service Management processes
• Champion Agile, DevOps, Site Reliability Engineering, and Platform Engineering practices.
• Identify opportunities to improve system reliability, operational efficiency, and service delivery outcomes

About You

• Relevant tertiary qualification in Information Technology, Computer Science, Engineering, or related discipline, or equivalent industry experience.

• Minimum 7 years’ experience in Site Reliability Engineering, Infrastructure Engineering, Cloud Engineering, DevOps, or similar technical roles.

• Proficiency in a general-purpose scripting/programming language (e.g., Python, Bash, Go) in addition to PowerShell.
• Advanced knowledge of linux system administration.
• Advanced experience managing enterprise infrastructure platforms and cloud services.
• Experience with CI/CD tooling (e.g., Azure DevOps, GitHub Actions).
• Strong experience with Infrastructure as Code and automation technologies including Terraform, Ansible, or equivalent.
• Working knowledge of networking fundamentals – load balancing, DNS, firewalls, and network security.
• Experience operating and supporting containerised platforms and orchestration technologies such as Kubernetes

• Most importantly, you are Awesome, Brave, and a Good Human!

Employee Benefits

• Flexible working options, both onsite and remote.
• Ability to set flexible hours according to individual needs.
• Paid volunteer and wellbeing leave, with the option to purchase additional leave.
• Salary sacrificing and novated lease options.
• Access to an online learning system and world-class internal and external training sessions.
• Study leaves and a study support program.
• Internal employee referral program.

As part of the recruitment process, candidates will need to complete satisfactory verification checks, including but not limited to a National Police Clearance Certificate, appropriate rights to work in Australia, and reference checks.

Our HR team and hiring managers kindly request no unsolicited resumes or approaches from recruitment agencies.

• Excellent problem-solving skills and the ability to work under pressure.