Summary of Role  

The Finance Business Partner plays a key role in delivering financial analysis, budgeting and forecasting, cost control, and managerial reporting across Foodfolk’s regional airline, international airline, and hospital client portfolios. The role is responsible for analysing financial performance, managing customer account profitability, ensuring accurate pricing and margin control, and supporting month-end and statutory compliance requirements. This position provides critical financial insights to operational stakeholders, supports strategic decision-making, and contributes to maintaining the organisation’s financial integrity and operational performance.

Responsibilities

Financial Planning, Reporting & Analysis

• Prepare monthly profit and loss reports for all business units, including variance analysis against budget and forecast.
• Provide cash flow forecasting to support working capital and liquidity requirements for the Chief Financial Officer.
• Produce ad hoc financial, costing, and customer-account analysis reports to support internal decision-making and enhance customer outcomes.
• Conduct profitability and margin analysis across all customer accounts to ensure accurate revenue recognition and financial performance monitoring.
• Support month-end financial processes, including reconciliations, account reviews, and preparation of consolidated customer invoices and statements.

Budgeting, Forecasting & Cost Management

• Partner with department heads to review financial performance, identify variances, and drive cost efficiency initiatives across the organisation.
• Provide financial modelling, pricing validation, and forecasting support for customer contracts and operational planning.
• Ensure that customer pricing structures and margins in Sage X3 and Microsoft Dynamics CRM remain accurate, compliant, and aligned with contractual requirements.

Financial Controls, Compliance & Audit

• Coordinate data flow and financial documentation for all customer accounts, ensuring accuracy, timeliness, and compliance with internal controls.
• Oversee cash flow management activities, including monitoring and proactively collecting accounts receivable to maintain financial stability.
• Manage processing and recharge of international customs invoices for international airline clients, ensuring correct cost allocation and compliance.
• Review GST-taxable items within Sage X3 to ensure compliant reporting against statutory and taxation requirements.
• Support external auditors during the annual audit by preparing financial schedules, reports, and documentation as required.

Stakeholder Engagement & Operational Support

• Work closely with the Customer Experience team to validate pricing, maintain accurate financial data, and support a consistent customer experience.
• Provide training to the OCC team on financial elements of sales order management processes to improve operational accuracy and alignment.
• Manage the calculation and processing of customer rebates in accordance with contractual obligations.
• Maintain collaborative relationships with internal stakeholders to ensure financial information is understood and incorporated into operational decisions.

Accountabilities

• Deliver accurate, timely financial reporting, invoicing, and reconciliations in accordance with internal standards and customer expectations.
• Ensure customer accounts are managed efficiently, with accurate financial data, correct pricing, and compliance with agreed commercial arrangements.
• Maintain compliance with GST and all statutory financial obligations through robust review, documentation, and reporting processes.
• Uphold Foodfolk’s values by fostering a collaborative, inclusive, and safety-focused culture within the finance and operational teams.

Skills & Qualifications

• Bachelor’s Degree in a relevant discipline.
• Previous experience in an accounts or finance role, preferably within a complex customer, multi-contract, or service-based environment.
• Professional accreditation (CPA, CA, or CIMA) is preferred.
• Proficiency in Sage X3 or similar ERP/financial management systems.
• Strong attention to detail, accuracy, and analytical capability in financial reporting and management accounting.
• Sound knowledge of GST, superannuation obligations, and AASB/IFRS standards.
• Excellent communication and interpersonal skills, with the ability to partner effectively with internal and external stakeholders.

Strong organisational skills and the ability to manage competing priorities, meet deadlines, and deliver consistent, high-quality work in a fast-paced environment.