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AI Job Summary
- Experience as a FOH Manager or senior hospitality leader, leading from the floor and setting service standards.
- Experience leading, training, and developing front-of-house teams to build a positive, high-performing culture.
- Comfortable working with KPIs including sales, labour costs, and overall venue performance.
Role Type
On-site • Contract • Full-time • Associate
Pay Rate
$73 AUD – $75 AUD (Annum)
Description
We are heading up north!
We’re looking for a hands-on FOH Manager who is ready to lead this new house and bring Mi Casa Es Tu Casa to life creating a place where guests feel at home, the team feels supported, and great hospitality is at the heart of everything we do.
About the Role
You’ll lead the team from the floor, set strong service standards, and keep the venue running smoothly, ensuring financial performance & hospitality while helping us build the Costa Taco culture from the ground up.
Team Leadership
- Lead, train, and develop the front-of-house team
- Build a positive, high-performing team culture
- Provide clear direction, feedback, and support
- Lead from the floor and set the standard for the team
Operations
- Oversee daily front-of-house operations and service flow
- Ensure systems, checklists, and procedures are followed
- Maintain strong standards across cleanliness, presentation, and service
- Work closely with the kitchen and wider management team to keep the venue running smoothly
Financial Performance
- Monitor sales performance and labour efficiency
- Support roster planning in line with business targets
- Contribute to cost control and overall venue performance
Guest Experience
- Bring Mi Casa Es Tu Casa to life in every part of the guest journey
- Create an atmosphere where every guest feels welcomed and at home
- Handle guest feedback and resolve issues professionally
- Make sure every guest experience reflects Costa Taco’s hospitality standards
About You
- Experience as a FOH Manager or in a senior hospitality leadership role
- Comfortable working with KPIs, including sales, labour costs and overall venue performance
- A hands-on leader who is comfortable being present and active on the floor
- Strong leadership and communication skills
- Confident managing a busy, fast-paced venue
- Organised, reliable, and able to keep the team moving
- Passionate about hospitality, team development, and creating memorable guest experiences
- Excited to help build a strong team and culture in a brand-new Costa Taco house
Company Overview
Costa Taco is a fast-growing fast-casual hospitality brand serving fresh, authentic tacos that embody the vibrant spirit of Latin American cuisine and coastal dining. Rooted in Southeast Queensland, we are expanding across Gold Coast, Brisbane, and Sunshine Coast, bringing our bold flavors and community-driven ethos to new locations. Our brand celebrates Latin culture, drawing inspiration from the traditions, energy, and warmth of Latin American communities. With 80% of our staff being Spanish-speaking, we foster a culturally rich workplace that reflects the authenticity of our food and brand identity. We’re seeking a passionate people that want to join our team that connect deeply with SE QLD’S Latin community.
