Description
**Join Our Team as a Duty Manager at Canungra Hotel!**Are you looking for a rewarding role in a country-style, family-owned hotel? Look no further! Canungra Hotel is seeking a skilled and experienced Duty Manager to join our dynamic team. With a rich history and a warm, welcoming atmosphere, our hotel is a beloved destination for locals and visitors alike. If you have a passion for hospitality and thrive in a fast-paced environment, this could be the perfect opportunity for you.**Role: Duty Manager****Key Responsibilities:**– Oversee the smooth operation of daily hotel activities, ensuring exceptional customer service at all times.– Manage and lead a team of dedicated staff, providing guidance, training, and support.– Handle customer inquiries, concerns, and complaints in a professional and efficient manner, striving to exceed guest expectations.– Monitor and maintain compliance with all regulatory requirements, particularly in relation to pokies, Keno, and TAB operations.– Collaborate with other departments to ensure seamless coordination and efficient functioning of the hotel.– Maintain a safe and secure environment for both guests and staff, adhering to health and safety protocols.**Requirements:**– Minimum of 5 years of experience in a similar role within the hospitality industry.– Proven experience and proficiency in managing pokies, Keno, and TAB operations.– Hold a current RMLV certificate, RSA (Responsible Service of Alcohol), and RSG (Responsible Service of Gambling).– Excellent communication and interpersonal skills, with the ability to engage and build rapport with diverse clientele.– Strong leadership qualities, with the ability to motivate and inspire a team.– Flexibility to work nights and weekends as required.**Benefits:**– Competitive salary package commensurate with experience.– Opportunity to work in a charming, family-owned hotel with a supportive team.– Career growth prospects within a reputable establishment.– Enjoy the beautiful surroundings of Canungra, with its picturesque landscapes and close proximity to national parks.If you are a dedicated professional with a passion for hospitality and meet the requirements outlined above, we would love to hear from you! To apply, please submit your resume, along with a cover letter detailing your relevant experience and why you would be an asset to Canungra Hotel. Don’t miss out on this exciting opportunity to join our team. Apply today!*Note: Only shortlisted candidates will be contacted for an interview.*Canungra Hotel is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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