Bastion Group
Role Title – Group Senior Resource Manager
Reporting to – Group Head of Operations
Location – Sydney
Bastion is an integrated, full-service marketing and communications agency founded in 2009. We are Australasia’s largest independent agency, with an ambition to achieve the same feat in the USA. Our 300+ staff work across our offices located in Melbourne, Sydney, Gold Coast, Los Angeles, Newport Beach, New York City, Auckland, and Wellington. We also hold agency partnerships in 10 Asian markets.
We offer a broad spectrum of specialist capabilities across the communications spectrum including market research, brand and creative, advertising, corporate and change communications, PR and social media, digital and consumer experience (CX), sponsorship and experiential, film and content production, merchandise, Asia marketing and communications, data analytics and panel management.
We have built Bastion over more than a decade by bringing together world-class independent agencies and experts, with complimentary skillsets, to deliver a truly integrated communications service offering to our clients.
We think wide across the breadth of communications disciplines, with deep expertise in each service offering we deliver. Each of our specialty services are delivered by an industry renowned MD with a team of experts in their field.
We offer a wide breadth of specialist capabilities across the communications spectrum including market research, brand and creative, advertising, corporate and change communications, PR and social media, digital and customer experience (CX), sponsorship and experiential, film and content production, merchandise, Asia marketing and communications, data analytics and panel management.
Role Overview
The Group Senior Resource Manager is responsible for Think Wide resourcing and is
the conduit between business units across the agency to ensure the successful and consistent delivery of Bastion’s services. This is a pivotal role that requires the ability and agility to operate at a high level to manage the challenge of working within a fast-paced and constantly changing environment.
In this role you will work with business practice leads and project managers to:
manage and traffic resources; and
ensure teams have the right tools and information to deliver projects efficiently and effectively.
This is a senior role and as such you are expected to lead by example, initiate and support improvements to agency processes, and behave in a positive and proactive manner.
Responsibilities
Day to day will see you lead resourcing and forward planning across the Bastion Group – working closely with business practice leads, project managers, and Group Head of Operations (GHO) to:
Promote the Think Wide approach on clients and projects
Be aware of all current and upcoming key projects across the agency
Triage briefs and qualify new key opportunities from a resourcing view
Ensure the right resource plan is applied, including the use of resources across the agency as well as freelancers – ie. the right people, in the right roles, doing the right work, at the right time
Ensure required project meetings (kick off, review) are set by project managers, take place, and the right staff attend
Plan and chair daily stand ups and/or weekly WIP meetings to ensure effective forward planning
Manage resource pipeline (capacity planning) including review of weekly, monthly, and quarterly resource schedules with the Resourcing team and GHO to ensure sufficient and suitable resources are available for the agency workload
Identify bottlenecks and resourcing conflicts and either resolve or escalate as quickly as possible
Manage freelancers and contractors – confirm requirement, negotiate fees and bookings, organise agreements, process invoices, and maintain and evolve a strong and talented freelance database
Initiate and support improvements to agency process in collaboration with GHO and embed positive change
Facilitate effective communication between business units (BU’s) across the agency
Work with BU’s to ensure projects are run as efficiently, effectively, and profitably as possible
Comply with client contractual obligations in regard to confidentiality and sharing information, especially when working between BU’s
Gain the confidence and respect of colleagues.
What You Bring
A minimum of 8 years’ experience in a similar role (creative services, traffic, production, project management) within an integrated agency environment
Excellent problem solving, organisational, and interpersonal skills
A strong understanding of integrated agency processes and an interest in making these as efficient and effective as possible
Proven experience tracking and managing head hours effectively to ensure efficiencies, profitability, and delivery of high-quality work
An energetic, proactive, and agile approach with a passion for building positive and constructive relationships
Ability to juggle multiple projects and personalities, as well as competing priorities, whilst remaining calm under pressure
A collaborative and solutions-oriented attitude
Experience with project and resource management tools and systems
Maturity, confidence, and agility to interact with staff, clients, and contractors at all levels.
What We Offer
Flexible work in a hybrid work environment with mental wellbeing initiatives
A supportive culture focused on collaboration and personal growth
A truly integrated agency network that includes research, data, insights, creative, digital, experiential, reputation management, content production, performance, earned media, etc.
The opportunity to lead fully integrated campaigns that expand your experience in the marketing and communications landscape
Robust Growth & Development program training throughout the year
Happy Days
Culture Club: a calendar of events that connects our team in creative and fun ways
The Bastion Bridge mentoring program
Inclusive parental leave that offers 12 weeks paid leave for primary carers
CSR leave
International Exchange Program
Bastion Values
Be All In
Act like a Maverick
Create Fearlessly
