Join LAF technologies

About LAF tech

Established in 1987, LAF technologies has emerged as a premier supplier and service provider specialising in contamination control, scientific instrumentation, particle measurement, environmental monitoring, and laboratory equipment across Australasia. Our NATA accreditation and comprehensive range of certifications, including ISO 17025, ISO 9001, ISO 14001, and ISO 45001, underscore our commitment to quality assurance and operational excellence.

The opportunity

The Junior Field Technician is responsible for maintaining LAFtech's revenue and customer satisfaction by nurturing relationships, providing technical on site and In field assistance and ensuring client service standards.

They play a lead role in positioning LAFtech as a leading Australasian supplier, building brand awareness, reputation management and work collaboratively across the business to drive financial performance and a superior customer experience.

Based at our new facility in Boronia, you will:

Provide onsite and field technical support, including equipment and room decontamination, installations, field fault diagnostics, preventive maintenance, repairs, and mechanical service for equipment.
Provide support with preparing reports, worksheets, documentation.
Diagnose and resolve electrical and mechanical faults.
Maintain and develop positive and professional relationships with customers.

In addition you will,

Contribute to specialised projects, process improvements and other initiatives including customer engagement, technology solutions and enhanced reporting requirements.

Qualifications:

Certificate I or Certificate II in Business desirable.

Experience:

1-2 years customer service experience in a customer service role preferably in environmental or scientific industries.
Solid working knowledge of NATA and quality management systems desirable.
Experience with Microsoft 365, productivity tools and Customer Relationship Management (CRM) would be advantageous.

Visit us on the web:

https://www.laftech.com/

Please apply by submitting your resume, with a cover letter telling us about your background, skills and experience, to the attention of Brad Green, National Service Manager.

Applications close 27 February 2025 Please apply as soon as possible if you are interested in working with us, we will commence interviewing shortly.

LAF Technologies Pty Ltd

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