The future of talent marketplaces: how they’ll impact the way we hire

Our SuperHuman HR report reveals where leaders expect AI to have the most impact.

  • Alexandra Turner
    Alexandra Turner

Published

Updated

12 mins read

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Technology is delivering us talent. Digital marketplaces are redefining how we hire. Gone are the days of static job listings and manual CV sorting. We’re transitioning from the slow, cumbersome and often inaccurate methods of traditional job boards to dynamic platforms that actively pair the right talent with the right role. These days, hiring isn’t about chance—it’s about precision. That becomes even more important when you’re hiring in tough recruitment times.

We’re entering the era of online talent marketplaces—a tech shift that has transformed the way employers and job seekers connect. With technology like AI, such platforms offer pinpoint accuracy in matching candidates, able to take account of experience, skill set and cultural fit.

In a nutshell, talent marketplaces are overhauling the hiring process, offering a smarter, personalised experience for both employers and job seekers. Curious about how this HR meets tech development could help your business? Let’s dive deeper into the bustling world of digital talent marketplaces.

What is a talent marketplace?

A talent marketplace does what it says in the tin – but digitally, of course. These marketplaces are digital platforms that serve as a meeting point for job seekers and employers. But unlike traditional job boards that act as a passive conduit to link to ads or to upload CVs and cover letters, a talent marketplace is an active hub connecting employers with job seekers.

Whether you’re an employer looking to fill a critical role in your organisation, or a job seeker aiming to find your dream job, talent marketplaces offer a modern solution to age-old challenges.woman leaning against server with an open laptop

How does a talent marketplace work?

On the surface, a talent marketplace works just like a marketplace in the real world. It’s a place to exchange – in this case, talent for work. For job seekers, they’re a place to showcase CVs, work portfolios, skills, experiences, values; everything they’re looking for in a role. For employers, talent marketplaces help them match relevant job seekers to their needs and requirements.

Talent marketplaces can do this because they’re driven by algorithms, data analytics and AI to help match the right talent with the right role. The marketplace does the heavy lifting of sorting, matching, and even ranking candidates based on various parameters set by the employers—be it experience, skill set, or cultural fit. The result? A curated list of candidates or jobs that saves time, reduces hiring errors, and increases overall satisfaction for both sides.

Advantages of talent marketplaces

With their intelligent approach to matching job seekers with open roles, it’s immediately obvious that talent marketplaces enable faster and more efficient hiring processes. In our increasingly connected world, they also give access to a broader talent pool, facilitating flexible and remote work arrangements. But let’s break these benefits down a bit more.

Smarter and efficient hiring

One of the most significant advantages of talent marketplaces is the speed and efficiency they bring to the hiring process. Traditional methods of hiring often involve lengthy procedures, from posting job ads to sifting through CVs, conducting multiple rounds of interviews, to finally making an offer.

Talent marketplaces streamline this process by using advanced algorithms and data analytics to match employers with the most suitable candidates quickly – even passive applicants not currently looking for work. Applicant tracking systems not only speed up the time-to-hire but also make the process more efficient by reducing the administrative burden on HR departments.

Access to a broader talent pool

Talent marketplaces provide employers with access to a vast and diverse talent pool that they may not have reached through traditional hiring methods. These platforms often attract a global community of professionals with varied skills, experiences, and backgrounds.

This diversity allows businesses to tap into specialised skill sets and even consider candidates for remote work, breaking through geographical barriers. For job seekers, this means access to a wider range of opportunities that align with their skills and career goals.

What is the impact of a talent marketplace on traditional recruitment methods?

Like any new technology, talent marketplaces are disrupting more conventional recruitment methods and reshaping the way employers and job seekers interact. We’ve identified a few key areas where this impacts:

1. Decline in reliance on recruitment agencies

Traditional recruitment agencies, which often act as intermediaries between employers and potential employees, have seen a decline in their influence. Talent marketplaces offer a more direct, efficient, and cost-effective way for employers to find suitable candidates, reducing the need for third-party involvement.

2. Changes in HR roles and responsibilities

We’re not saying HR professionals can kick back now, but the sophisticated algorithms used by talent marketplaces often result in better matches between employers and employees. Tasks that were previously manual and time-consuming like sorting through CVs, screening applicants and onboarding new hires can now be automated. This allows HR professionals to focus on more strategic and impactful aspects of their role, such as employer brand and employee engagement.a casual interview chat in the office

3. Democratisation of job opportunities

Talent marketplaces have levelled the playing field by providing equal access to job opportunities for a broader range of candidates, irrespective of their location or network. This is a stark contrast to traditional methods, which often rely on internal referrals or limited job postings, potentially excluding qualified candidates who may not have the right connections. Growing adoption of remote roles accommodates those who might be sidelined in traditional setups, such as caregivers or individuals with disabilities. Which leads us on to another benefit…

4. Enhanced diversity and inclusivity

Talent marketplaces can help reduce bias, expand opportunities for underrepresented groups, and enable employers to tap into a broader range of skills and perspectives. Features within the platforms can anonymise applications, ensuring unbiased screening by eliminating potentially prejudicial identifiers. Through the platforms, employers can access invaluable data insights, enabling them to measure and refine their diversity initiatives.

There are also specialised marketplaces targeting underrepresented groups, like Jopwell for example, bridging the gap between these talents and keen employers. With transparency features such as anonymous employer reviews, employers are also held accountable for their diversity practices.

5. Skills-based hiring and gig economy

Talent marketplaces align seamlessly with the growing gig economy and the shift towards skills-based hiring. These platforms not only provide immediate access to specialised skills but also cater to the growing preference for project-based engagements. As the need for full-time 9-to-5 jobs diminishes, talent marketplaces empower employers to assemble agile and adaptable teams to form dynamic collaborations to tackle new projects and challenges.

The landscape of talent marketplaces is evolving rapidly due to technological advancements and changing workforce dynamics. As these platforms continue to develop, there are several future trends and considerations that both employers and job seekers should keep in mind.

  • AI and machine learning are at the forefront, with sophisticated algorithms enhancing the precision of employer-candidate matches, leading to a more efficient, personalised and tailored hiring process. This will only get more powerful and more effective.
  • Blockchain is emerging as a reliable tool for transparent and secure credential verification, addressing concerns of data security in staff records and misrepresentation, which can help reduce fraud and make the vetting process more robust.
  • With the integration of VR and AR, candidates can experience realistic job previews, virtual office tours, and comprehensive remote onboarding. As these technologies become more commonplace, they’ll provide a more immersive experience for candidates.
  • The growth of the gig economy underscores the need for platforms that cater specifically to freelance and project-based roles. Additionally, specialised marketplaces are becoming more prevalent, focusing on distinct industries, skills, or employment types for more targeted recruitment. Could this be the end of full-time roles as we see a rise up in fractional hiring?
  • Location independence and remote hiring remain a key trend, with talent marketplaces removing geographical barriers and allowing employers to source the best talent anywhere in the world.
  • As sustainability and corporate social responsibility gain prominence, marketplaces are likely to incorporate these metrics, enabling employers to highlight and demonstrate their commitment to these crucial areas to job seekers. Brand activism is more than a trend – 54% of consumers expect brands to take an active role in social conversations about key issues, and Gen Z in particular are known for their commitment to causes. Employers will need to walk the walk and not just talk the talk.

How can employers prepare?

To stay ahead of the curve, employers should start by embracing technology as a cornerstone of their recruitment strategy. Investing in talent marketplace partnerships can provide access to a broader, more specialised talent pool. Employers should also focus on upskilling HR teams to leverage data analytics and AI capabilities effectively.

Additionally, preparing for a more global and remote workforce will require infrastructural changes, such as implementing robust virtual collaboration tools and rethinking traditional office spaces.

By the way… Hiring for the first time? Need some tips and tricks? We’ve got you covered in our comprehensive interview guide for hiring managers.

But as AI plays a larger role in the hiring process, there will be ethical considerations around bias and fairness that will need to be addressed. In particular, there’s a risk of widening the digital divide, potentially excluding those who do not have access to the latest technologies.

And as talent marketplaces collect more data, concerns about data privacy and security will grow. Both employers and job seekers need to be vigilant about how their data is collected, stored and shared. Recent headlines have revealed the extreme extent to which car manufacturers are collecting data – talent marketplaces must be robust and trustworthy.

Regulatory compliance is another key consideration. Talent marketplaces will need to navigate a complex landscape of employment laws and regulations, not to mention data legislation, which can vary significantly from one jurisdiction to another. Employers will need to stay across this to ensure compliance – hiring from around the globe sounds great in theory, but not all countries are particularly open to remote-work practices, and in some places, not checking your employees’ right-to-work status can lead to substantial penalties, even prison sentences.

Ready to take HR digital? Download the guide here

An opportunity to build an internal talent marketplace

Up until now, we’ve focused on hiring external talent, but let’s not overlook existing employees. Building an internal talent marketplace presents a unique opportunity for employers to harness the latent skills and potential within your existing workforce. It’s all about developing your talent pipeline – and internal talent marketplaces can make light work of it.

By enabling seamless intra-company movement, businesses can rapidly pivot and redeploy talent where it’s most needed, optimising productivity and innovation. An internal talent marketplace is more than just a recruitment tool—it’s a strategic asset for forward-thinking employers aiming to fully leverage their internal talent pool in an ever-changing business landscape.

Did you know? Employment Hero has just launched SmartMatch! SmartMatch uses AI to connect standout candidates to your business based on their skills, interests and experience. You get great talent matched to every role — without having to ever post a job. It’s great talent on speed dial.

What job seekers should know

For job seekers, adaptability is key. As AI becomes more integrated into talent platforms, maintaining an up-to-date and comprehensive profile will be crucial for accurate matching. Soft skills like creativity, problem-solving, and emotional intelligence will become increasingly valuable as AI takes over more routine tasks.

Job seekers should also be prepared for more remote work opportunities, which means honing virtual communication skills and creating a conducive home office environment. Not to brag, but we’ve been backing the remote-working horse since the beginning.

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What is the key to a successful talent marketplace strategy?

The key to a successful talent marketplace strategy lies in expanding your talent pool in a way that also aligns with your company culture. The goal is to create a seamless, efficient, and mutually beneficial experience for both you the employer and job seekers.

Thoroughly vet talent marketplace platforms, checking for user reviews and track record to select one that aligns with your needs. And don’t forget your candidate needs – that means accounting for the candidate experience too! Use a checklist or a comparison tool to make sure you’re getting what you need. Sign up for demos to see it in practice.

Once onboard, make sure you craft detailed job descriptions to attract the right fit, and streamline your interview process to reduce candidate wait times. Make sure you update your policies regularly to ensure you adhere to employment laws and regulations. Some platforms can help you automate this, taking the pain out of compliance.

Remember: it’s not just about finding talent—it’s about integrating your new hires seamlessly into your business while creating an excellent workplace culture. That’s what your employer brand is all about.Four people standing in a corridor with plants, facing each other and smiling

Invest in your company’s talent marketplace with Employment Hero

In today’s rapidly evolving (and widening) job market, investing in a robust talent marketplace strategy is no longer a luxury but a necessity. Partnering with platforms like Employment Hero does so much more than streamline your hiring process – it opens doors to a global pool of qualified candidates and gives you all the tools you need to support your workforce. With our much-loved, user-friendly interface, advanced matching algorithms, and comprehensive analytics, Employment Hero empowers your HR team to make data-driven decisions that align with your company’s goals.

As you build a workforce that is skilled, diverse, and aligned with your values, leveraging the capabilities of Employment Hero can be a game-changing move. It’s not just about filling vacancies; it’s about future-proofing your company in a fast-paced, highly competitive landscape. But with us, you don’t need to worry. Our talent marketplace is big business hiring on a small business budget, supporting you from ‘hi’ to hired in the blink of an eye.

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