Employment Hero vs Smartly
Over 350,000 businesses trust Employment Hero to manage HR, payroll and recruitment. Use smarter tools, faster workflows and reach a global workforce.
Data as of 09/2026
Questions to ask when comparing Employment Hero vs Smartly

Can Smartly support my business as it grows?
Does your business have plans to grow headcount, scale internationally or develop their people beyond the basics? If your business does, it’s worth asking whether your platform can keep up, or whether you’ll face a costly migration at exactly the point you can least afford the disruption.
Employment Hero is built to grow with your business. The same platform that handles payroll for a team of ten scales to a hundred, with recruitment, structured onboarding, performance, learning and international hiring all built in. When your needs shift, the capability is already there. No migration, no new system to learn.

How much of your HR is managed in Smartly?
Employee records, document storage and onboarding tasks are a foundation, but they don’t cover the full HR function. It’s worth mapping out where the gaps are. Does the platform cover performance reviews, structured goal-setting, policy acknowledgement workflows and disciplinary documentation? And are those things handled automatically in the platform, or will your team be managing them manually or across yet another tool?
Employment Hero connects those HR workflows to payroll without requiring a separate product purchase. Performance management tools, structured goal-setting and policy distribution sit inside the same environment as pay runs and leave management. That means HR decisions and payroll data stay in step, and the HR team isn’t manually bridging a gap between two systems every time something changes.

Where does Smartly’s role end when you need to hire someone?
Payroll and people management tools generally start their clock once a new employee exists in the system. The question of how that person was found, assessed and offered a role, and how that process connects to their onboarding and payroll setup, is often answered by a separate tool, a spreadsheet or an inbox.
Employment Hero closes that gap with a built-in Applicant Tracking System that uses AI to assist with job ad creation and candidate screening. When a candidate accepts an offer, their details flow directly into onboarding and payroll setup, no re-keying, no handoff between systems. For growing businesses that are hiring regularly, that connection between recruitment and the rest of people management saves meaningful time and reduces the risk of a new starter falling through the cracks.

What experience does Smartly create for employees?
Most payroll and HR tools are designed primarily for the administrator: the person processing pays, approving leave, storing contracts. The employee’s experience of those tools is often limited to checking a payslip or submitting a leave request. It’s worth asking whether your platform gives employees anything that makes them feel the business is actively investing in their wellbeing and development.
Employment Hero is designed to be useful to employees as well as the businesses employing them. Earned Wage Access gives employees the option to access wages they’ve already earned before the pay cycle ends. The employee benefits marketplace offers real discounts on everyday costs like groceries, fuel and travel. Peer recognition tools give teams a simple way to acknowledge each other’s contributions inside the same platform they already use for leave and payslips. These features sit inside the same app, not a separate portal employees need to remember to log into.
Disclaimer: The information on this page is current as at September 2026 and has been prepared by Employment Hero Pty Ltd (ABN 11 160 047 709) and its affiliates (Employment Hero). This page describes Employment Hero’s products and poses questions you may wish to raise with other providers; it is general information only and not professional advice. Product features, plans and pricing change over time, so please confirm current details directly with each provider before making any decisions.
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How Employment Hero compares to Smartly
Employment Hero is designed to scale with a business as its people needs grow more complex, from a handful of employees to a multi-region workforce. Comprehensive HR, payroll, recruitment, learning and international hiring all sit within the same platform, so businesses don’t outgrow their tools at the point they need them most.

Fully integrated recruitment, HR and payroll system
AI-powered automation that grows with headcount
No platform migration required as business needs evolve
What to ask Smartly
As headcount grows and HR needs become more complex, does your platform scale to match?


Employment Hero includes performance management and structured goal-setting as part of the core platform. Managers can run reviews, track progress against goals and document development conversations inside the same system handling payroll, so people data and performance data don’t live in separate places.

Built-in performance management and goal-setting
Structured review cycles connected to employee records
Development conversations documented alongside HR data
What to ask Smartly
Does your platform include native performance management and goal-setting tools, or are those handled outside the system?
How are performance reviews and development records connected to an employee’s HR and payroll profile?
Employment Hero includes a built-in Applicant Tracking System with AI-assisted candidate screening and job ad tools. Because recruitment sits inside the same platform as onboarding and payroll, a successful hire moves from offer to fully set-up employee without re-entering data.
What to ask Smartly
Does your platform include native recruitment and applicant tracking, or does hiring require a separate tool?
When a candidate is hired, how does their information move from recruitment into onboarding and payroll setup?


Employment Hero’s Employer of Record service lets New Zealand businesses hire talent in over 180+ countries without establishing a legal entity in each market. Compliance, contracts and payroll for international employees are managed inside the same platform as your local team.

Built-in Employer of Record for global hiring
Simplified international compliance and contracts
Hire and manage talent in over 180+ countries
What to ask Smartly
If we want to hire someone based outside New Zealand, what does your platform support?
Does international hiring require engaging a separate provider?
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