Instead of scrambling through group texts and DMs when someone calls in sick, Employment Hero lets you publish open roster gaps directly to qualified staff via their mobile app. Eligible casuals can view and claim the shift instantly based on their live availability, which automatically updates the master schedule. You simply tap to approve the change, plugging roster gaps in minutes without the back-and-forth phone calls.

Rather than manually checking hours or chasing staff for missing data, Employment Hero feeds mobile clock-ins straight into your payroll. The platform reads each worker’s age, agreement type and exact hours logged to automatically calculate correct minimum or starting-out wage rates, public holiday pay (time-and-a-half) and statutory leave. Because approved timesheets convert into pay lines instantly, you eliminate weekly data entry and ensure accurate pay runs.

To stop managers from chasing paperwork mid-service, Employment Hero completely digitises onboarding before a new hire’s first shift. The system sends a digital link for the employee to securely sign their employment agreement, input bank details, complete IRD tax (IR330) and KiwiSaver forms and accept venue policies directly from their phone.

Instead of worrying about outdated records across a high-turnover team, Employment Hero tracks compliance automatically across all your venues. The platform securely stores mandatory credentials like Licence Controller Qualifications (LCQ) or food safety certificates, monitors visa work restrictions via automated VisaView checks and triggers alerts before any document expires, giving management a live dashboard of shift compliance.