AI Recruitment Agent

Screen thousands of candidates, delivering ranked shortlists in minutes.

Efficient Hiring

Shortlist candidates more efficiently — reduce manual screening & time-to-hire by 90%.

Lower Cost

Cut cost-per-hire significantly by automating the repetitive parts of recruitment.

2+ Million Job Seekers

Screen from candidates you source or tap directly into our job-ready pool.

AI HR Agent

Faster answers to HR questions, fewer support tickets, more compliance.

Deflect 95% of HR tickets

AI provides instant answers to employee questions

Focus your time

Spend less on admin, more on strategic initiatives that actually move your business forward.

Stay compliant automatically

Real-time policy and contract updates are applied automatically.

Support

Help Desk, Hero Academy, FAQs, guides and technical documentation

How can we support you?

Help Centre

Get started with our products and access the latest release notes

Have a question?

Our virtual assistant is here to answer your support questions

FAQs

Answers to our most common questions

Platform Status

Experiencing an outage?
See the live status of our platforms

Guides, Documentation and Learning

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HR Platform Guides

How-to guides and technical step-by-steps for all things HR

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Payroll Guides

How-to guides and technical step-by-steps for all things Payroll

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On-Demand Video Learning

Access our videos for in-depth training on maximising the benefits of Employment Hero.

Find all the support you need

Explore the ways we support you.

Looking for HR or Payroll management advice?

Our support team is here to help you with your technical platform issues, but if you need more general HR or payroll advice, why not check out our advisory lines?