Retail HR, sorted before the doors open.
Juggling seasonal intake, rosters across three stores and a payroll full of part-timers?
Our Employment Operating System is the all-in-one HR, recruitment and payroll fix you need. Run a tighter ship with less admin and more time for 5-star service.
Customers that love us
And here’s why…
Hiring never stops in retail
Someone leaves, someone starts and peak trading multiplies both. Advertise, shortlist, send the contract and collect tax details from one place. Your new starter will be ready before their first shift.
Roster to your foot traffic
Build rosters against the hours you actually need, see labour cost as you go and let staff pick up shifts from their phones. Approved hours flow straight into payroll.
Public holidays handled
Retail works the days most people don’t. Employment Hero helps you track alternative holidays as they’re earned, apply public holiday entitlements and keep leave balances accurate.
We’re leaders in New Zealand
We’ve helped Kiwi retailers cut admin, hire faster and stay on top of a genuinely complicated set of employment rules.
Helping retailers hire, roster and pay with confidence
Get the contract signed before the first shift
In retail, someone is often hired on Thursday and on the floor by Saturday. Employment Hero makes fast-tracked onboarding simple. Send the agreement digitally, get it signed and stored, and have tax and bank details collected before the first shift.
One view across every store
Give store managers control of their own rosters and approvals, while head office sees labour cost, leave liability and headcount across the whole network. Permissions by site, built for multi-store retailers, franchise groups and anyone running more than one till.
Pre-built Holidays Act rules for variable-hours staff
Working out an otherwise working day for someone who works three shifts one week and one the next is where most retail payroll goes wrong. Employment Hero calculates leave accruals, public holiday entitlements and final pay in one place.
Know where you stand on trading days
Good Friday, Easter Sunday, ANZAC Day morning, Christmas Day. Keep rosters, staff notifications and records straight across restricted trading days.
A first job that doesn’t feel like paperwork
A lot of retail staff are new to work entirely. Assign health and safety inductions, till training and product modules through the built-in learning management system. You can see who’s completed what before you put them on the floor alone.
Everything they need, in their pocket
Employees can swap shifts, change availability, submit leave requests and check payslips, all in the Employment Hero Work app. Your team manages their own employment admin, which means fewer questions to the store manager.
Support for the days that get hard
Difficult customers, incidents in store and late closes on your own. Employment Hero includes an Employee Assistance Program, with access to counselling and mental health tools. Your team has somewhere to go when the shift has been challenging.
Pay day, filed and done
Pay runs come around fast in retail. Employment Hero makes it easy to file your employment information with Inland Revenue. It also automates leave, PAYE and KiwiSaver calculations, and updates rates when the minimum wage changes.
Ready to run more efficient, AI-powered employment operations?
Reduce admin, control costs and support your people better. Book a 30-minute call with one of our team to see how Employment Hero works.
Frequently Asked Questions
Employment Hero applies public holiday entitlements and tracks alternative holidays as staff earn them, including for part-time and variable-hours employees where the otherwise working day calculation is least obvious. Leave balances update automatically, rather than living in a separate sheet.
Yes, hiring and onboarding at scale is a key feature of our platform. Advertise roles, shortlist candidates, send digital contracts and collect tax and bank details through self-service onboarding. Whether you’re bringing on three people or 30, it’s the same process.
You can roster, notify and keep records across restricted trading days in one place, including tracking which staff have chosen not to work Easter Sunday.
Yes. Set permissions so store managers handle their own rosters and approvals, while head office gets consolidated reporting on labour cost, leave liability and headcount across every site.
Yes. With mobile app access, shift reminders and digital payslips, casuals can manage their employment in the same way as permanent employees. It’s all at their fingertips.
Yes. Our Employment Operating System includes customisable online training modules and a built-in learning management system. It automatically notifies you when staff complete each task you assign them.
Our tools are built to encourage employee performance, through built-in recognition tools, digitised 1:1 tools, peer-review functionality and so much more.
