Mobility Consultant – Papamoa
Part time – 13.5 hours per week with the flexibility to work additional hours
Monday – Wednesday 12pm to 3.30pm and Friday 10am-1pm.
Fixed Term contract – 12 months
Work that fits life and purpose! Making a positive impact on the lives of people with mobility and disability issues by helping them find product solutions to their needs so that they can live independent lives to the fullest.
Mobility Centre’s Papamoa store is seeking a solution finding salesperson to join their team and help customer find the equipment to meet their needs. The role will be responsible for working with customers to find solutions to their needs, re-stocking the store, managing rental equipment, and following up with customers and suppliers.
Occasionally you may also be required to present products to small groups so will need the confidence to be able to do so.
You will be part of a very supportive team of four that enjoy the reward of the difference they make in people’s lives. This is not an ordinary retail job and it’s important that we get the right person to join our team.
Mobility Centre is part of Your Way | Kia Roha, and has stores in Hamilton, Wellington, Hastings, and Papamoa. This is supported by the Wellington based online store and a van-based sales service based out of Tauranga and Auckland. Mobility Centre provides a wide range of mobility related products to buy or hire to people in our community. Primarily the customers are people that are aged and/or with a disability, illness or injury.
As Mobility Consultant – Papamoa for Your Way | Kia Roha the successful applicant will:
- Have experience working within a retail setting and helping to guide customers to a solution to their needs.
- Confidence to be able to present to small groups.
- Comfortable and capable with the physical side of the job, including lifting and moving boxes, delivering products to customers, and driving the store van
- Adept with using point of sale computer technology and undertaking internet searching.
- Recognise the importance of empathising with customers and understanding their needs.
- Excellent communication skills and ability to follow-up on a timely basis as required.
- Knowledge and/or background in the health and disability sector would be advantageous.
- Be open to training and development opportunities.
Who we are:
Mobility Centre is owned by Your Way | Kia Roha (previously known as Life Unlimited Charitable Trust) a nationally recognised not-for-profit organisation supporting people in their communities from Whangarei to Invercargill. We have been providing support to people and their whanau for over 40 years.
What you’ll bring:
- Previous experience in customer service or retail, with an understanding of solution‑based selling.
- Confidence working independently at times, while also contributing to a wider team.
- Practical capability to package orders, handle stock, and assemble equipment when required.
- Confidence using point‑of‑sale systems, online platforms, and digital tools.
- Strong empathy and communication skills, with the ability to build trust and rapport with customers.
- A proactive approach to follow‑up and customer care.
- Knowledge of the health or disability sector is an advantage, but not essential.
- Openness to learning, training, and ongoing professional development.
About Your Way | Kia Roha:
The parent organisation of Mobility Centre is Your Way | Kia Roha an independent not-for-profit organisation working with disabled people and their whānau in their communities across Aotearoa New Zealand. We have over 40 years’ experience and the majority of our staff, all our board, and all our disability leadership group are disabled people or close family members of people with disabilities.
Moemoea | Vision
Disabled people thriving, living the lives they choose in their communities.
Kaupapa | Purpose
Enabling innovative community solutions by and with disabled people
Mātāpono | Values
- Rangatiratanga | Self-Leadership: Choice and control over decisions builds on the mana of every individual.
- Manawatoa | Courageous: Innovative, aspirational, and bold in our actions
- Whanaungatanga | Connection: Relationships matter, we work together with whānau and others.
- Kohitanga | Inclusion: Everyone is included and respected for who they are.
- Kaitiakitanga | Guardianship: Sustain and respect the mauri | life force of those we work with.
Your Way | Kia Roha is an equal opportunity employer; we strive to attract and maintain a diverse workforce across the country. As an organisation we are committed to providing a working environment that embraces and values diversity and inclusiveness and ensuring a positive culture for people to work in.
We encourage applications from people with a lived experience of disability or who are close family members of people with disability. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.
How to Apply:
If you are passionate about making a difference in the lives of individuals by improving mobility access and inclusivity, we encourage you to apply. Please submit your CV and a cover letter outlining your experience and why you would be an excellent fit for this role.
Applications for this role close on 1 June 2026
If you are interested in this role, we encourage you to apply as soon as possible. Preferred candidates may be contacted before the close date, and we may close the recruitment process early if a suitable candidate is appointed.
Applicants for this position must have the legal rights to work in New Zealand and a full driver’s licence.
