Boost your wellbeing at work

Confidential mental health support and savings on health and wellness, accessible 24/7. Because wellness at work means more than just a bowl of fruit.

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An Employee Assistance Program (EAP) is a free and confidential counselling service available to you through your workplace. Talk to a trained expert about anything that’s on your mind — personal or professional —at any time.

Reach out for support via phone, chat, SMS, or email. Our trained professionals are always just a message away

Whatever’s on your mind, from stress and family issues to finances or work, you can talk to a professional in complete privacy.

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Wellbeing starts with support

Get confidential help anytime and anywhere. Access services that help you boost your wellbeing without breaking your budget.

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Always private

Conversations with EAP professionals are confidential. You can speak openly, knowing nothing is shared with your employer individually.

Around-the-clock

Access mental health support 24/7. There for you whenever you need it: on or off the clock.

No cost

EAP and wellbeing savings are completely free to access because your employer chooses Employment Hero.

How do I access the Employee Assistance Program (EAP)?

Employment Hero has partnered with Clearhead to deliver Employee Assistance Program (EAP) services to employees of eligible customers in New Zealand.

EAP access is available to organisations on the Unlimited plan, or those who have purchased the EAP add-on with another plan.

Want to get started?

Start your Clearhead EAP access by completing the online form.
For a full overview of the Clearhead EAP service, view the Clearhead EAP information page.

You can contact Clearhead EAP directly via their website. Support is available by phone, SMS, live chat, or email. Learn more about accessing EAP with Employment Hero NZ.

Your employer will see general engagement levels across the business but never individual details. Your sessions and any communication with EAP are fully confidential.

Yes. EAP professionals can help with personal and work-related challenges. Your conversations are 100% private and not shared with anyone at your workplace.

No. If your employer offers EAP through Employment Hero, you can access support for free. There are no limits, no fees, and no need to use your private health cover.