Student Support Assistant

Woodford House is seeking a highly organised Student Support Assistant to provide front‑line administrative and operational support to our Boarding community and wider team.

This role is supporting boarding operations and compliance, and positive relationships with students, parents and staff.

About the role

The Student Support Assistant provides high‑quality administrative support to ensure a safe, well‑organised and welcoming environment for boarding students and their families.

Key aspects of the role include:

• Being a first point of contact for boarding enquiries during the school day
• Supporting the Director of Boarding with pastoral and administrative processes
• Managing boarding leave and travel logistics
• Maintaining accurate records, emergency lists and evacuation procedures
• Administering Orah, including leave passes and parent liaison
• Supporting boarding events and whānau functions
• Providing flexible administration office cover as required

About you

We are looking for someone who:

• Has strong interpersonal skills and enjoys working with teenagers
• Communicates confidently and professionally with parents, staff and visitors
• Is highly organised, accurate and calm under pressure
• Can work flexibly in a busy, dynamic school environment
• Has strong computer and administration skills
• Uses initiative and good judgement while following established procedures
• Is supportive of, and aligned with, the Special Character and values of Woodford House

What we offer

• A rewarding role supporting boarding life
• A collegial, values‑driven school environment
• Term‑time hours supporting work–life balance

You must be eligible to work in New Zealand and satisfactorily pass all pre-employment checks such as Police Vetting and reference checking.