The Standard Bearer of the Twofold Floor.
Elevate the evening. Command the section. Craft the experience.
If you are a hospitality professional who views service as an art form and who knows that a perfectly timed pour or a seamless table transition can make a guest’s night, then we want you on the floor.
We’re a “Bistro Brewery” on Parnell Road, built by a team that cares about the details. Our Head Brewer is a Champion Exhibitor, our GM is a Certified Cicerones® and our Head Chef is breaking new ground in how food & beer work together. We’ve built the foundation with world-class beer alonside a curated wine list and flavourful food. Now, we need a Senior Waitperson to lead the charge in our restaurant section.
WHY THIS ROLE MATTERS
The Senior Waitperson role at Twofold is the leader of the room. You set the tempo for the floor team, act as the primary point of contact for our dining guests, and ensure our hospitality is as crisp and intentional as the beer in the glass.
Your mission: To own the restaurant section with authority and warmth. You’ll bridge the gap between our kitchen’s craft and our guests’ expectations, ensuring every service is fluid, professional, and genuinely welcoming.
WHAT YOU’LL BE DOING
Mastering the Floor
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Owning Your Section: Managing table flow and guest journeys in the restaurant with precision and grace.
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Leading by Example: Setting the pace for junior staff and food runners, ensuring no detail (from water carafes to crumbed tables) is overlooked.
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Expert Storytelling: Confidently guiding guests through our beer and wine pairing menus and daily specials, with deep product knowledge of beer, wine and our food menu.
Building the Standard
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Mentorship: Coaching junior floor staff on service etiquette, tray work, and the “Twofold way” of hospitality.
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Quality Control: Acting as the final eyes on every plate and glass before it hits the table.
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Collaboration: Working hand-in-hand with the Restaurant Manager and Head Chef to ensure seamless communication during high-pressure services.
If this sounds like you, you’ll thrive here:
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Service Professional: You have significant experience in fast-paced, high-standard bistros or restaurants. You know how to read a table before a guest even raises a hand.
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Beer, Wine & Food Interests: You don’t just “sell” food; you understand it. A WSET qualification or Cicerone Certified Beer Server badge is a huge plus, but a hunger to learn is essential.
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Cool Hospitality: When the dockets are piling up and the room is full, you are the person who remains calm, clear-headed, and focused on the guest.
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Team Player: You bring energy to the floor. You’re the person who lifts the team during a double shift and holds everyone to a higher standard because you care.
WHAT YOU’LL LOVE ABOUT WORKING HERE
We don’t just hire great people. We invest in them.
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Training & Education: We support your growth through WSET and Cicerone programs. We want you to become an expert in your craft.
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A Real Voice: We’re a small, founder-led team. Your feedback on service flow or guest preferences actually matters here.
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The Culture: We work hard, but we do it with respect. No egos, just a team that has each other’s backs.
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Perks: Competitive hourly rates, staff meals on shift, and regular tastings of some of the best beer in the country.
READY TO OWN THE FLOOR?
If you’re a Senior Waitperson who wants to grow within one of Auckland’s most exciting bistro breweries, we want to meet you.
Apply now with your CV and a brief note on why Twofold is the right fit for you.
We read every application. We can’t wait to hear from you.
