Expression of Interest Promotion Pathway Process:
1.Review the role
Read the job description below to confirm that you are applying for the correct role. If it is the right role for you, download the Expression of Interest application form using the link at the bottom of the job description.
2.Complete the application form
Complete all four parts of the Expression of Interest (EOI) form. You will be asked to:
- explain why you are interested in the promotion opportunity
- reflect on your suitability for the role
- provide examples of how your skills and experience meet the role requirements
- consider your readiness to transition into the role
- identify any areas for further development
- assess your current capability against the key capability areas of the role
3.Submit your application
Once you have completed the form, upload your EOI application form where you would normally upload a CV. Please check that you have completed all sections before submitting your application.
4.Attend a panel interview
Your EOI application will be assessed, and you will be invited to attend a panel interview as part of the promotion pathway process.
5.Receive the outcome
Once the assessment process is complete, your People Manager will meet with you to discuss the outcome of your application and provide feedback.
Note: We’re building How to Guides for every step of the process. You’ll find these on the HR Hub, under the Expression of Interest (EOI) section.
Job Description – Principal Consultant
Date: August 2025
Position: Principal Consultant
Reports to: General Manager – Customer Delivery
Direct Reports: Nil
Purpose
The purpose of this role is to continually improve TTC’s market position as a leading provider of test engineering solutions at enterprise and project levels.
Key success factors include enabling clients with test engineering programs, growing and supporting TTC’s test engineering capability and talent, and helping achieve budget targets.
In addition, you will assist in identifying opportunities to provide innovation, support pre-sales, technical and consultancy support with/for the sales team, manage and build relationships with new and existing clients and strategic partners.
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Description – Role of a Principal Consultant
- Delivering test solutions to TTC’s target markets including utilities, telco, local government, transport and financial institutions.
- Supporting the Delivery managers thru the function of managing performance, mentoring, training and development of small delivery teams.
- Work alongside TTC Service Delivery and Technical Sales teams to help achieve sales targets.
- Provide strategic solutions to support technical delivery in the use of test automation and performance tools.
- Provide input into RFP responses – on request to help secure new sales opportunities.
- Develop QA Automation standards and associated frameworks, documentation, Test plan templates, tools library and skills matrix.
Objectives and Qualities:
Delivering results
- Provide billable consulting work in delivering test strategy and tools framework assessments and Automation plans to end clients.
- Operational co-ordination of key stakeholders (internal and external) which contribute to successful client experiences.
- Account manage and influence the customer for any Test Automation requirements.
- Delivery of robust and stable Test Automation services against defined customer Service Level Agreements (SLA).
- Plan and organise Test Automation activities and manage resources across all TTC projects.
- Have clear understanding of contracts and be accountable for any associated Operating Level Agreements.
- Participate in client interactions including Incident and Problem Management, and ongoing customer support (conduit between tool vendor and customer).
- Provide expert problem management support to high-profile issues. Ensure corrective action is followed through upon.
- Leadership, management and support of team across TTC.
- Encourage and influence productive team culture that continuously seeks to improve performance and delivery meeting and at where possible exceeding expectations.
- Responsible for the delivery of Test Automation support agreements.
- SaPresenting to customers, framing TTCs offering and developing solutions for customers.
- Developing marketing collateral (e.g. blogs, fact sheets, case studies), assisting at conferences.
- Provide input and support for SoWs, ToE’s and Proposals etc. for customers.
- Contactor care – keep in touch and work to extend contracts or look to find other opportunities under the TTC banner.
Business Development
- Support and provide input in the development of TTC’s overall vision for Test engineering and communicate its strategy to key stakeholders.
- Present, promote and sell company test automation solutions to new, lapsed and prospective customers.
- Build and maintain strong, long-lasting relationships with these firms through the effective delivery of automation solutions.
- Take an active interest in broad competitive and trend related activities, and the potential to extend TTC’s product and service offering.
- Prospect for new opportunities through networking and identifying new business within any assignment.
- Attend industry functions, events and conferences. Provide feedback and information on market trends.
- Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales.
Client Retention
- Maintain positive engagement and farm opportunities with existing TTC clients.
- Present new products, services and offerings to enhance existing relationships.
- Work with technical staff and other internal colleagues to meet customer needs.
- Arrange and participate in internal and external client debriefs.
Team Capability and Culture
- People manager for direct reports managing performance, providing mentoring, developing training and professional development growth.
- Promote TTC Mission and Values, people and culture to enhance TTC’s performance in the marketplace.
- Presenting strategies to build and develop capability internally to ensure TTC staff represent the company in the best light.
- Work to continually seek out and attract top talent to the TTC organisation.
- Involved in hiring process for all Test resources.
- Provide informed feedback and support to team members to improve team performance and staff motivation. Key contributor to staff performance reviews
- Contribute to manuals, procedures, and other documentation.
Skills, Experience and Qualifications:
Role related experience
- Extensive Testing background (manual, technical and management roles)
- Highly experienced Consultant in the IT industry
- Proven strategic and leadership experience
- Ensuring client satisfaction until the project is complete
- Exceptional written and verbal presentation skills
- Outstanding communication and interpersonal skills
- Strong decision making and problem-solving skills from both a business and systems perspective
Experience
- Experience in delivering client-focused solutions based on customer needs.
- Superior Experience in the Packaged solutions and/or Open-Source frameworks, tools and Agile methodologies
- Proven experience in building and developing a testing team of professionals with appropriate skills, attitudes and motivation.
- Excellence in technical testing strategies and delivery.
- Experience working in a dynamic, agile and challenging environment.
Qualifications
- Tertiary qualifications, e.g. Bachelor/degree in Computer Science, engineering or relatable field
- Relevant professional certifications e.g. Prince2,ISTQB, Agile qualified, SCRUM master
Take the next step in your career
If you feel ready to explore this promotion opportunity, complete the EOI application form. Be open and honest in your self-assessment. This process is designed to help you recognise your strengths, understand your readiness for the role and identify areas where further development may be helpful.
SEE BELOW: Click [View Position Description] to download the EOI application form.
