Customer Care & Training

Treshna Enterprises is a fast growing and dynamic tech company, building software from our beautiful new office in central Christchurch.

Our flagship product, GymMaster, powers gyms and fitness facilities all over the world – and our support team is at the heart of keeping our clients running smoothly.

We’re looking for someone who genuinely loves helping people, thrives on solving problems, and brings great energy and empathy to every interaction. You’ll be supporting our global community of GymMaster users, guiding them through setup, troubleshooting, and training via email and phone.

What you’ll be doing

• Responding to client support calls and emails
• Delivering one-on-one training sessions with clients (remote or in person)
• Working closely with our developers to help shape better experiences for clients

What we’re looking for

• 2+ years of experience in a customer service role
• A genuine drive to put the customer first
• Great written and verbal communication – confident on the phone or Zoom
• Comfortable working both independently and as part of a team
• Good time management and self-motivation
• Tech support experience a plus but not required, you will be fully trained

The details

• Full-time, 40 hours per week
• Shifts between 5am – 9pm, Monday to Saturday (rostered)
• Must be available for interviews in Christchurch
• NZ work permit required

If this sounds like you, send us your CV and a short cover letter telling us why you’d be a great fit.