- Use your skills to uplift whānau and create meaningful change.
- Thrive in a role that celebrates culture, connection, and community.
- Join a supportive, kaupapa-driven team working to strengthen Aotearoa.
Join Our Whānau!
About Us
Te Rūnanga o Ngā Maata Waka is dedicated to empowering and supporting our whānau through culturally grounded services, advocacy, and community initiatives. Guided by the core values of whanaungatanga, manaakitanga, and kaitiakitanga, our mahi aims to uplift and strengthen our people and communities.
We proudly deliver a range of education, social, and community services to meet the needs of our whānau.
As the current guardians of Ngā Hau e Whā National Marae, a marae open to all New Zealand citizens, Te Rūnanga o Ngā Maata Waka upholds its vision as a place of unity and belonging for everyone, All nations, all people.
About the Role
We are seeking a passionate ACC Whānau Navigator to support Māori clients and their whānau to understand, access, and engage confidently with ACC services.
The role focuses on building trusted relationships with whānau and community partners, supporting clients to navigate services through kanohi ki te kanohi, phone, and community outreach, maintaining accurate records, coordinating referrals and follow-ups, promoting service uptake, upholding tikanga Māori and Te Tiriti principles, contributing to reporting and continuous improvement, and supporting a safe and healthy working environment.
As an ACC Whānau Navigator, you will walk alongside whānau, hapū and iwi to:
Help clients understand their ACC cover, entitlements, and pathways
Support access to treatment, rehabilitation, and wider community services
Advocate early to resolve issues and reduce barriers
Empower whānau to self-navigate ACC systems over time
Deliver support in ways that reflect Māori values, ā tinana, ā hinengaro, ā wairua, ā whānau, ā whenua
This is a hands-on, people-focused role combining community engagement, navigation support, administration, and reporting.
What You’ll Bring
- Experience working with Māori communities, whānau, hapū and iwi
- A strong understanding of Kaupapa Māori, Tikanga Māori, and Te Ao Māori
- Confidence navigating health, social, and community support systems
- Excellent communication and relationship-building skills (whanaungatanga)
- Strong organisation and administration capability
- The ability to explain complex systems clearly and respectfully
- Proficiency in te reo Māori, or a genuine willingness to upskill
- A passion for improving outcomes for Māori and wider communities
Experience with ACC is an advantage, but not essential, we value transferable skills, cultural competence, and the right values.
What We Offer
- A supportive and collaborative team environment
- Opportunities for professional development
- The chance to make a real difference in our communities
- A commitment to your wellbeing at work
How to Apply
Please submit your CV and a cover letter outlining your suitability for the role.
Applications close 8 May 2026.
Please be advised that we will be actively reviewing applications and interviewing suitable candidates as they are received.
For more information about this role or Te Rūnanga o Ngā Maata Waka, please contact the hiring manager Jeanette.Campbell@maatawaka.org.nz
To learn more about us visit our website https://www.maatawaka.org.nz/
