Lead Food & Beverage Supervisor

About our role 

Positioned on the pristine Te Arai coastline just over an hour’s drive Northeast of Auckland, Te Arai Links promises to be a world class golf and luxury resort destination.   

In this role, you will be leading a Front of House Team of 2-15 through successful dining services across various dining periods. 

With your passion for hospitality, you will exceed expectations through effective team management, organisational and leadership skills. It will be important for you to be able to lead the team efficiently while building a rapport with members and guests and using your hospitality intuition and attention to detail to provide exceptional service. 

Key responsibilities will include: 

·       Train, support and manage our restaurant floor and bar team

·       Lead and work alongside the restaurant team to provide a consistently excellent experience 

·       Ensure the dining areas are clean, correctly maintained and stocked with the stipulated requirements

·       Display and uphold a graceful and proactive managerial style

·       Coordinate daily itineraries (including floor plans, run sheets, daily tasks) and ensure streamlined communication within the venue and throughout the resort

·       Liaise with the kitchen and floor team to ensure the smoothest service 

·       Excel in managing successful dining experiences for our members and guests

·       Assist with monthly stocktakes and various other admin responsibilities

 About you  

You will bring your passion for service, leadership and strong hospitality experience, exceptional customer service and a love for coaching and development. Other attributes that would contribute to your success would include: 

 ·       A minimum of three years working in a supervisory position and experience managing larger teams across various dining periods

·       Proficiency in the MS Suite, ResDiary, InfoGenesis

·       Excellent organisational and time management skills 

·       Excellent written and verbal communication 

·       Ability to work flexible hours as required including nights/weekends 

·       Full understanding of required sequence and standards for a high-end operation 

·       Valid NZ Drivers License and vehicle

·       Valid NZ Work Rights