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Youth Housing Coordinator

Christchurch, Canterbury 8011, New Zealand • Full-time
AI Job Summary
  • Experience in tenancy coordination, housing support, property management or a similar role in New Zealand.
  • Experience coordinating maintenance/repairs and contractors to keep properties safe, clean, compliant, and well-maintain
  • Must have a full New Zealand driver licence.

Role Type

On-site • Permanent • Full-time • Foundation Level

Description

Christchurch | Permanent Full-Time (1.0 FTE)

Help create safe places where young people can build brighter futures.

A house is more than four walls—it’s the foundation for stability, confidence and independence.

We’re looking for someone who understands that safe housing can change lives. As our Youth Housing Coordinator, you’ll play a vital role helping rangatahi transitioning from Oranga Tamariki care into supported accommodation, working alongside them with empathy while coordinating the practical aspects that keep homes safe, welcoming and sustainable.

This is a unique opportunity to combine housing coordination, relationship management and meaningful youth engagement in a role where every day makes a genuine difference.

Mō Te Tūranga | About The role

The Ngā Maihi Youth Supported Accommodation Service is a partnership between Stepping Stone Trust, Purapura Whetu Trust and Odyssey House Christchurch. Together, we support rangatahi as they move towards greater independence by providing safe, stable housing and practical support.

As Youth Housing Coordinator, you’ll oversee housing and tenancy coordination across a portfolio of private rental properties throughout Christchurch. You’ll build strong relationships with landlords, property managers and contractors while working alongside rangatahi to support positive housing experiences and successful transitions to independent living.

This is a varied role where no two days are the same—you might be organising a property inspection, arranging urgent maintenance, welcoming a young person into their new home, or working with the wider Ngā Maihi team to overcome tenancy challenges.

In this role, you will:

  • Source suitable rental properties for rangatahi across Christchurch.
  • Build positive relationships with landlords, property managers and contractors.
  • Coordinate tenancy set-ups, inspections and property maintenance.
  • Ensure homes are safe, compliant and well maintained.
  • Work alongside rangatahi in a respectful, strengths-based and trauma-informed way.
  • Support sustainable tenancies through proactive communication and problem solving.
  • Maintain accurate tenancy, inspection and property documentation.
  • Collaborate with our partner organisations to deliver coordinated support.

Mōu | About you

You’ll be someone who can confidently balance people and property. You’re organised, calm under pressure and genuinely enjoy building relationships with people from all walks of life.

Most importantly, you’ll have the empathy, resilience and sound judgement to build positive relationships with rangatahi, while maintaining professional boundaries and helping create safe, stable environments where they can thrive.

Must Have:

  • A Full New Zealand Driver Licence.
  • Experience in tenancy coordination, housing support, property management or a similar role.
  • Excellent relationship-building and communication skills, with the ability to engage confidently with landlords, contractors, colleagues and rangatahi.
  • Strong organisational skills with the ability to manage competing priorities.
  • Confidence using Microsoft Office and computer-based systems.
  • A compassionate, strengths-based approach and the ability to engage respectfully with people from diverse backgrounds.
  • Professional resilience and the ability to remain calm and solution-focused in challenging situations.
  • A commitment to culturally safe practice and the principles of Te Tiriti o Waitangi.

Desirable:

  • A qualification in housing, property management, social services, community support or a related field.
  • Knowledge of New Zealand tenancy legislation.
  • Experience coordinating property maintenance and contractors.
  • Experience working with young people, or within youth, social services, community housing or other support services.
  • Understanding of trauma-informed practice.
  • Knowledge of the Christchurch housing market.

Tā mātou mahi | We offer

  • A supportive, values-driven workplace
  • Ongoing professional supervision and training
  • Paid sick leave, available from commencement (provided eligibility criteria are met)
  • Paid birthday leave (after six months permanent employment).
  • Internal training and development opportunities.

Mō mātou | About us

At Stepping Stone Trust, we provide community and residential services that support over 700 people each week across Canterbury and Otago. With more than 275 staff across a wide range of roles, our team is committed to supporting people with compassion, professionalism, and hope.

Our work is grounded in our core values of Faith, Grace, Hope, Love and Integrity.

Me Pēhea te Tono | How to Apply

If you’re looking for meaningful clinical work within a supportive team that values flexibility, connection and professional growth, we’d love to hear from you.

Click Apply Now to submit your CV and cover letter through our online recruitment system.

Applications will be reviewed as they’re received, and interviews may take place before the closing date.

** Our organisation has a strong commitment to safeguarding vulnerable people; and any employees will be vetted to a level appropriate to the role for which they have applied.

Company Overview

At Stepping Stone Trust, we provide community-based and residential mental health and wellbeing services across Canterbury and Otago, supporting over 700 people each week. Our services support adults, youth, and whānau affected by mental illness and addiction, with a strong focus on recovery, connection, and helping people live meaningful lives in their communities. With more than 275 staff across a wide range of roles, we are proud to foster a supportive, inclusive, and values-driven workplace. We believe our people are at the heart of what we do and are committed to creating an environment where staff feel valued, empowered, and supported to grow. Our vision is to create communities where people thrive, and our work is guided by values of compassion, respect, integrity, collaboration, and hope.

Position Description