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Commercial & Operations Analyst

Mount Wellington, Auckland 1642, New Zealand • Full-time

Role Type

Contract • Full-time • Mid-level Senior

Pay Rate

120000 NZD – 140000 NZD (Annum)

Description

About the role:

We’re looking for a Commercial and Operations Analyst to join our team on an initial 6-month fixed term contract to play a key role in driving operational and commercial performance.

This role sits at the intersection of Operations, Finance, and Data, with a strong focus on improving performance through meaningful, data-driven insights. You’ll work closely with stakeholders across the business to identify opportunities, solve problems, and support better decision-making.

Key Responsibilities:

  • Identify operational inefficiencies through data analysis and highlight actionable improvement opportunities operational data to identify performance gaps and opportunities for improvement
  • Work closely with Operations and Finance to ensure alignment between service performance and financial outcomes.
  • Build and maintain reporting frameworks, including KPIs, dashboards, and customer profitability views
  • Analyse regional performance using local geographic knowledge to optimise routes and service delivery
  • Support day-to-day problem-solving and continuous improvement initiatives across the networks
  • Deliver clear, practical insights to leadership to support decision-making
  • Improve data quality, streamline reporting processes, and drive automation where possible

About you:

  • 3–5+ years’ experience in an operational, service, or analytical environment, working with real-world data and business processes
  • Tertiary qualification in Supply Chain, Logistics, Data/Analytics, Commerce, or a related discipline
  • Strong Excel capability, including handling large datasets, building models, and producing structured reports
  • Practical experience with Power BI, including developing or maintaining dashboards to support operational decision-making
  • Exposure to geographic or spatial data, with the ability to apply location-based insights to improve routing and regional performance
  • Proven analytical capability, with the ability to interpret data, identify issues, and recommend practical solutions
  • Ability to communicate insights clearly to operational teams and stakeholders who are not data-focused
  • High level of accuracy and attention to detail, while maintaining awareness of overall business impact

What Sets You Apart:

  • A strong learning mindset – curious, driven, and committed to continuous improvement
  • A proactive attitude, with the confidence to take ownership and follow through
  • Proven ability to work collaboratively across teams, particularly with Operations, Finance, and key stakeholders

Why Join Us:

At Smart Environmental, you’ll be part of a business that plays a critical role in New Zealand’s environmental future. This is an opportunity to make a real impact—using data to drive smarter decisions, improve efficiency, and support sustainable outcomes across our operations.

Apply Now

If you’re ready to take the next step in your career and make a meaningful impact, we’d love to hear from you.