Pathlab is
more than a laboratory – it’s a network of passionate professionals dedicated
to improving community health. Owned by pathologists, and operating across the
Bay of Plenty, Waikato and Lakes regions, we bring the scale and technical
sophistication of a multiregional organisation with the spirit of a close-knit
team.
We employ
over 550 people and process millions of diagnostic tests annually, with a
legacy of technical innovation, digital advancement, and continuous
improvement. We’re proud to have built one of the most progressive diagnostic
services in Australasia, while retaining a workplace culture that values
relationships, mutual respect, and service to our communities.
We are
looking for a commercially aware, analytically strong professional who can
operate at a senior level who can interpret context, shape executive
communications, and convert direction into clear, high-quality outputs that
support decision-making and organisational momentum.
Someone who
is naturally curious about new technology, actively experiments with AI tools,
and looks for smarter ways of working rather than accepting traditional
processes
About the Role
Working in
close partnership with the Chief Executive and supporting the broader C-suite,
you will play a central role in ensuring executive priorities translate into
action.
This role
suits someone who enjoys working at the heart of organisational strategy and
who takes pride in producing work that is clear, credible, and decision-ready.
You will
manage workflow across multiple leaders, prepare governance-level material, and
use digital tools to streamline processes, improve visibility, and reduce
manual administrative load across the Executive Office.
Key
responsibilities will include:
Communication & Engagement
- Communicate with impact across a range of audiences, both internally and externally, confidently translating complex or technical information into clear, engaging content tailored to different stakeholders.
- Leverage modern communication channels — including social and digital platforms — to enhance engagement, build visibility, and support organisational priorities. This includes; crafting compelling content for platforms such as LinkedIn and other relevant channels
- Using social media strategically to support employer brand, stakeholder engagement, and key initiatives
- Bringing a contemporary, forward-thinking approach to how we communicate as an organisation
- Monitoring engagement and adapting messaging to maximise reach and impact
- You’ll combine strong written and verbal communication skills with a proactive, creative mindset
Executive partnership and delivery
- Act
as a trusted partner to the Chief Executive, maintaining visibility of
priorities, commitments, and emerging issues
- Translate
direction into structured actions, ensuring progress across complex and
competing workstreams
- Anticipate
needs and intervene early to keep critical work moving
Digital enablement, AI and automation
- Use
Microsoft 365, Copilot, and other AI-enabled tools to improve drafting,
information synthesis, meeting capture, and workflow tracking
- Identify
opportunities to automate routine processes, reduce duplication, and
improve information flow across the Executive Office
- Introduce
and maintain practical systems for document control, action tracking, and
executive reporting visibility
- Act
as a champion for modern ways of working, helping senior leaders adopt
tools that improve efficiency and communication
Board and executive reporting
- Draft
and refine Board papers, executive reports, presentations, and briefings
to a professional, governance-ready standard
- Synthesise
information from multiple sources into concise, accurate, and
well-structured material
- Coordinate
the end-to-end Board and committee paper process, including agendas,
minutes, and action tracking
Executive coordination and follow-through
- Maintain
oversight of actions arising from executive and governance meetings,
ensuring timely completion
- Coordinate
input from senior leaders and external stakeholders to meet deadlines and
quality expectations
- Manage
executive calendars in a way that protects strategic time and supports
preparation for key decisions
About You
You are a
highly capable professional who thrives in environments where judgement,
discretion, and written communication matter. You are comfortable working with
senior leaders and understand the pace, complexity, and ambiguity that comes
with executive decision-making.
You are not
only highly organised and an exceptional writer—you are also digitally
confident and forward thinking. You take initiative to test new tools, refine
processes, and continuously improve how work is delivered
You will
bring proven experience supporting a Chief Executive or senior executive team
in a complex organisation and demonstrated ability to draft high-quality
reports, board papers, and executive communications.
Why this
role is different
Many
executive support roles focus primarily on logistics and administration. At
Pathlab, this role is designed as a delivery-focused, digitally enabled
executive partnership role that contributes directly to organisational
performance.
Someone who
helps the organisation move faster, communicate more clearly, and operate with
less manual overhead. You will be expected to think critically, question
inefficient processes, and actively shape how the Executive Office uses
technology to operate
Apply Now
If you’re looking for a role with direct exposure to executive and Board-level
decision-making; the opportunity to lead practical adoption of AI and
automation within an executive environment and a progressive organisation that
values innovation, continuous improvement, and high-quality communication we
encourage you to apply!
