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Store Manager – Commerical Bay

Retail Manager • Auckland 1150, New Zealand • Full-time
AI Job Summary
  • Proven experience leading retail in a premium or high-volume environment, incl. recruitment, coaching, performance mgmt.
  • Strong track record achieving sales targets and KPIs with a commercial focus.
  • Advanced clienteling skills to deliver an elevated, personalised client experience.

Role Type

On-site • Permanent • Full-time • Mid-level Senior

Description

A new chapter is about to begin…

Oroton is set to arrive in New Zealand, with our first boutique opening soon at Commercial Bay, Auckland.

This is a defining moment for our brand. A new market, a new space, a new energy and we’re looking for an exceptional Store Manager to lead it from the very beginning.

About Oroton

Established in 1938, Oroton is one of Australia’s iconic brands, synonymous with craftsmanship, accessible luxury, and a distinctly modern sense of style. Celebrated for our heritage and ability to stay at the forefront of international trends, we create beautiful, functional pieces designed for real life.

The Opportunity

As Store Manager, you will take full ownership of our Commercial Bay boutique – leading with confidence, commercial focus, and a passion for delivering an exceptional client experience.

Reporting to the Multi-Site Manager, you’ll be supported by strong local leadership while having the autonomy to shape the store’s success.

To ensure a strong and successful launch, our Multi-Site Manager, will be highly involved on-site during the first 3 months, working closely with you and the team to establish strong operational foundations, embed Oroton’s service standards, and set the boutique up for long-term success.

This is your opportunity to build something from the ground up – to shape the team, set the tone, and create a store experience that feels as elevated, considered, and beautiful as the product itself.

Permanent full-time | Tuesday–Saturday roster

What You’ll Do

  • Lead, coach and inspire your team to become true Oroton brand ambassadors
  • Drive performance, achieving sales targets and KPIs
  • Oversee all aspects of store operations, including recruitment, rostering and compliance
  • Deliver an elevated, personalised client experience
  • Execute on-brand visual merchandising and promotional initiatives
  • Partner with leaders to implement store strategy

What You Bring

  • Proven experience leading a retail team in a premium or high-volume environment
  • Fluency in Mandarin and/or Cantonese will be highly regarded
  • Strong track record of achieving sales targets and KPIs
  • Advanced clienteling skills and a passion for customer experience
  • A natural eye for styling, fit, and luxury product
  • Confidence in recruitment, coaching, and performance management
  • A positive, energetic leadership style that inspires and motivates your team

Why Oroton

  • Attractive remuneration package, including bonus structure & team incentives
  • Exclusive product discounts & access to ‘Oroton’s Wardrobe Program’
  • Structured training plan to master the Oroton 5 P’s framework
  • WHEREFIT perks – access to gyms, ICONIC Sport, Adore Beauty & HelloFresh
  • 12 weeks paid parental leave for eligible employees
  • Fun, supportive, collaborative team culture

Ready to be part of something from the very beginning? APPLY NOW to take the next step in your career with an iconic brand entering a new market. Bring your leadership, your style, and your energy and help shape the future of Oroton in New Zealand.

Applicants must have full New Zealand working rights.