(This role is a Part-time role – 5 days a week – Auckland Central – 22.5hrs)
About the role
The New Zealand Law Society is transforming the way learning is delivered, and our Continuing Legal Education (CLE) team plays a key role in supporting the ongoing professional development of the legal profession in Aotearoa.
We are looking for a Programme Administrator who thrives in a customer‑focused environment and take pride in delivering high-quality, professional support in our learning programme. These roles combine customer service, administration, and hands-on support for live learning events. This is a varied and fast-paced role where no two days are the same.
Reporting to the Customer Experience Manager, you will support learners before, during, and after learning activities, working closely with Event Delivery Leads, Programme Officers and the wider CLE team to ensure a smooth, positive learning experience for the legal profession.
This is an excellent opportunity for individuals who are passionate about customer service, thrive in a fast-paced environment, have a keen eye for detail, and want to make a meaningful, purpose-driven contribution.
Key responsibilities include:
- Responding to enquiries from the profession via the CLE inbox, 0800 number, and online systems
- Providing accurate information about courses, registrations, learning platforms, and events
- Managing course and event administration, including registrations, attendance tracking, certificates, invoicing, refunds, and reporting
- Supporting learning before, during, and after activities, including some travel and occasional out-of-hours work
- Attending learning events and providing on-site learner and administrative support
- Maintaining accurate learner and course information in internal systems
- Providing administrative support to the Event Delivery team, including travel arrangements, preparing materials, and ensuring events are delivery-ready
- Working closely with Event Delivery Leads and the wider CLE team to support effective event delivery
Our ideal applicant will have:
- Proven experience in a customer-facing or support role
- Proven experience engaging with external professionals (legal professionals or otherwise)
- Strong written and verbal communication skills and a professional, empathetic approach
- Experience in an administration; experience in content formatting, editing, or publishing is an advantage
- High attention to detail and accuracy
- Strong organisational skills and the ability to manage multiple tasks and deadlines
- Confidence using systems and digital tools
- A calm, customer-focused mindset
We are looking for candidates who share our purpose of Kaitiaki of an exemplary legal professional in Aotearoa and understand how our values of Kaitiakitanga – tāria te wā, Manaakitanga and Pono underpin the work we do at New Zealand Law Society.
What we can offer
Become part of an exceptional team in a dynamic organisation, where the work is challenging and rewarding. We offer a cohesive workplace culture across our organisation with a number of social activities to come together across teams to connect and collaborate with colleagues. Your development and growth will be nurtured, and your work recognised and valued.
It is important that the Law Society can attract, support, and retain quality staff and one of the ways we can achieve this is by offering employees some flexibility to manage their work/life balance. We embrace flexible working to support our staff to deliver their best and achieve a good work-life balance and to connect and collaborate with others by providing a hybrid approach sharing your time between the office and home.
Other benefits of working at the Law Society include:
- Three days Special Leave to use during our annual close-down period between Christmas and the new year
- Discounts and benefits as part of our membership Partner Programme
- Competitive remuneration
Diversity and inclusion are important to us, and the Law Society is keen to ensure that appointments reflect Aotearoa New Zealand’s multicultural society. Applications from a diverse range of backgrounds are encouraged.
About the Law Society
The New Zealand Law Society Te Kāhui Ture o Aotearoa is the professional body for barristers and solicitors in New Zealand. The Law Society regulates all lawyers practising in New Zealand and is the membership organisation for practising lawyers. With 13 branches throughout the country, the Law Society is the Kaitiaki (guardian) of the practice of law in Aotearoa New Zealand and the consumers of legal services.
How to apply
If you would like to apply, please submit your CV and cover letter through Seek.
Applications close 5pm, 29th June 2026.
Shortlisting may occur whilst the advertisement is open, so we encourage you to make an early application.
For a confidential discussion and additional information, including the position description, please contact the People and Culture team at human.resources@lawsociety.org.nz
Applicants for this position must have NZ residency or a valid NZ work visa.
