Are you a people person who thrives on delivering amazing customer experiences?
Do you love turning conversations into solutions and opportunities?
We’re looking for a Customer Care Superstar to join our friendly team in Geraldine.
About the role
We are looking for a motivated and customer-focused superstar to join our team in Geraldine, South
Canterbury. This is a dynamic role combining exceptional customer service with proactive sales. You’ll be the friendly voice of our business—supporting customers, solving problems, processing orders, and identifying opportunities to grow sales and strengthen relationships.
Please note this is an on-site position located in Geraldine, remote working is not available at
this stage.
Key Responsibilities
- Provide customers with customer centric solutions and ideas to help address their needs and concerns.
- Be a reliable and trustworthy contact so customers can count on you to address their needs with a friendly, authentic and down-to-earth approach.
- Proactively contact existing and new customers to generate sales.
- Identify upselling opportunities and promote products/services.
- Turn every customer interaction into an opportunity for growth.
About you
We’re looking for someone who:
- Has 2+ years’ experience in customer service and/or telesales
- Is an excellent communicator with strong listening skills
- Is detail-oriented with high data accuracy
- Is resilient, positive, and confident handling objections
- Is self-motivated, reliable, and customer-focused
- Has strong problem-solving and time management skills
All applicants for this position should have NZ residency or a valid NZ work visa.
What we offer
- Competitive wages + discretionary performance bonus
- A modern office based in idyllic Geraldine in South Canterbury
- Weekly pay
- Access to an employee assistance provider
- A supportive, friendly team environment
- An opportunity to make a real impact in a customer focused business
How to Apply
If you’re passionate about delivering great service and enjoy turning conversations into opportunities, we’d love to hear from you. Apply now with your CV and cover letter.
Why join us?
Founded in 1969, Lynn River is a true kiwi success story known for quality innovative safety products and emphasis on customer satisfaction. Our mission is to help people work safely and comfortably – and we back it up with strong product innovation, smart sales support, and over 50 years of experience in the safety space.
Lynn River is a wholesale distribution company that represents several leading global brands and introduces products into the New Zealand food, retail and industrial markets. We are a 100% NZ family owned and operated business with the head office based in Geraldine, South Canterbury. Find out more at www.lynnriver.co.nz
