Join Habitat for Humanity and help support warmer, drier, healthier homes for whānau and aiga across our communities.
About the role
As Project Administrator, you will play an important role in organising, scheduling and documenting the day-to-day tasks that support families to achieve warmer, drier and healthier homes. You will be a key point of contact for whānau/aiga clients, partners, landlords, property managers, contractors and internal teams, ensuring information is accurate, timely and well managed.
Key responsibilities
- Provide prompt and
professional support by responding to phone calls, emails and general
correspondence.
- Coordinate diaries,
schedules, appointments, referrals and on referrals to community organisations.
- Maintain accurate records in Salesforce, ensuring referral details are tracked throughout the full lifecycle.
- Communicate with families to gather required documentation, including information needed for financial assessments.
- Prepare Healthy Homes Assessment reports and ensure information is complete, accurate and error-free.
- Send recommendation reports to homeowners, property managers and landlords with clear communication and advice.
- Support landlord liaison activities, advocating for changes that contribute to warmer, drier homes.
- Manage curtain approvals and coordinate information required for installations.
- Attend meetings, hui, conferences, workshops and industry training as required.
About you
We are seeking an administrator who enjoys being part of a collaborative team and helping others succeed. You’ll bring a positive attitude, strong attention to detail and a willingness to pitch in where needed, while confidently keeping busy programmes moving. This role will suit someone who communicates well, builds trusted relationships and thrives in a fast-paced environment where teamwork, accuracy and care make a real difference.
Ideally, you will bring:
- Previous experience in an administrative or coordination role.
- Strong written and verbal communication skills.
- Competency with Microsoft Office, especially Word, Excel and Outlook.
- Experience using Salesforce or a similar CRM system, or confidence learning new systems.
- Excellent attention to detail and the ability to prioritise tasks and meet deadlines.
- The ability to build and maintain trusted relationships with clients, partners and internal teams.
- Confidence working and communicating effectively with a range of cultures, particularly Māori and Pasifika communities.
- Calmness, patience and professionalism in busy or stressful situations.
- A genuine interest in social causes and alignment with Habitat’s mission and values.
- An HPA Level 1 certificate, or willingness to work towards relevant training.
Why join us?
- Competitive salary package that recognises your skills and experience
- Permanent full-time role | 40 hours per week, Monday to Friday
- Hybrid working environment providing flexibility and work-life balance
- Growing organisation with exciting opportunities to develop your career
- Make a real difference in a rewarding and fulfilling role that supports our community
- Free on-site parking at our East Tamaki office
- Exclusive staff discounts at our ReStores
- Access to our Employee Assistance Programme (EAP), offering confidential wellbeing and support services
- Join a fun, supportive, and collaborative team culture where your contribution is valued
About Habitat for Humanity
Habitat for Humanity Northern and Southern Limited is the largest of Habitat for Humanity affiliates in New Zealand. We deliver a wide range of housing-related services, including developing new affordable homes, managing leased housing, delivering home repair programmes, and providing healthy homes initiatives, alongside our well-known ReStore charity shops which help fund our mission. With a team of nearly 150 staff and over 400 volunteers across Auckland, Northland, Canterbury, and Southland, we are a growing, purpose-driven organisation committed to creating long-term, positive impact for the communities we serve. Our work is grounded in dignity, equity, and the belief that everyone deserves a safe, decent place to live. Everything we do is guided by our core values:
·Whakahirahira (Inspiring Action) – We lead by example and motivate others to make a difference
·Whanaungatanga (Working Together) – We build strong relationships and collaborate to achieve more
·Tikanga (Doing the Right Thing) – We act with integrity and hold ourselves to high standards
·Manaakitanga (Caring for Others) – We show genuine care, respect, and support for those around us
Ready to Apply?
If the above sounds like an opportunity that interests you, we’d love to hear from you
— please apply with your updated CV and cover letter, telling us why you are a suitable candidate for the role. Applications close on Friday, 7th August 2026. Please note that interviews may commence during the advertising period if suitable candidates apply.
Habitat for Humanity Northern and Southern Limited are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All who are employed by Habitat are expected to share this commitment and uphold the highest standards of conduct in line with our safeguarding policies.
