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Client Care Manager – Building Maintenance Solutions

Auckland 1150, New Zealand • Full-time
AI Job Summary
  • Proven experience in building maintenance, construction, painting, facilities, or related industries.
  • Drive revenue growth via new and existing client networks; secure contracts and expand current accounts.
  • Build trusted, long-term client and stakeholder relationships as a credible, solutions-focused advisor.

Role Type

On-site • Permanent • Full-time • Mid-level Senior

Pay Rate

$90,000 NZD – $120,000 NZD (Annum)

Description

Client Care Manager – Building Maintenance Solutions

Build Relationships. Deliver Solutions. Drive Growth.

At Goleman Group, we don’t just maintain buildings — we build trusted partnerships, deliver exceptional outcomes, and create “WOW” experiences for our clients at every stage of the journey.

We’re looking for a commercially minded, solutions-focused professional to lead growth initiatives, strengthen client relationships, and become the trusted advisor our clients rely on for building maintenance solutions.

This is a high-impact opportunity to join a respected industry leader where you’ll have the autonomy to grow your portfolio, the support of a national team, and the ability to make a genuine difference — for our clients, our people, and your own career.

What You’ll Be Doing

  • Driving business development and revenue growth through new and existing client networks
  • Securing new service contracts and identifying opportunities within current accounts
  • Understanding client pain points and delivering practical, tailored maintenance solutions
  • Building trusted, long-term relationships with clients and stakeholders
  • Representing Goleman Group as a credible, professional, and solutions-focused industry expert
  • Working closely with operational teams to ensure seamless service delivery and exceptional client outcomes
  • Identifying additional asset maintenance opportunities across client portfolios

What You’ll Bring

  • Proven experience within building maintenance, construction, painting, facilities, or related industries
  • The ability to translate client needs into operational outcomes
  • Strong relationship management and business development capability
  • Commercial acumen, resilience, and a proactive mindset
  • Excellent communication and problem-solving skills
  • A reputation for being a dependable “safe pair of hands” clients trust
  • A passion for delivering outstanding customer experiences

Why Join Goleman Group?

At Goleman, every interaction matters. Our commitment is to create a genuine “WOW” factor for our clients through responsiveness, professionalism, communication, and quality delivery.

You’ll be joining a collaborative and supportive team that values:

  • Client-first thinking
  • Accountability and trust
  • Professional growth
  • Operational excellence
  • Long-term relationships over short-term wins

This is more than a sales role — it’s an opportunity to become a key contributor to a growing business with a strong reputation and exciting future.

Ready to Make an Impact?

If you’re someone who thrives on building relationships, solving problems, and delivering results that genuinely matter, we’d love to hear from you.

Apply now and help us continue creating WOW experiences for our clients.

Company Overview

Maintaining high value assets and protecting the people who work on them is at the core of the Goleman Group business.