At Gibbston Valley, we’re more than just a winery, we are a place where guests come to unwind, reconnect, and experience the very best of the region. Surrounded by vines, our Cellar Door, Wine Cave, Restaurant, Spa, and Lodge offer visitors a unique taste of genuine kiwi hospitality.
We live by our values: Care Always | Grow Together | Craft with Purpose | Honor the Land
Gibbston Valley Wines is home to New Zealand’s Best Resort Spa 2025, a testament to our dedication to exceptional guest experiences.
About the role:
- Permanent Full-time
- 40 hours per week on a rotating roster, from Monday to Sunday, inclusive.
- Location: Gibbston Valley Wines – Otago, Gibbston
- $70,000 – $77,000 depending on the experience
We are looking for a hands-on Spa Manager to lead our intimate boutique spa, which has only 3 treatment rooms. You will be managing a small team of just 2 other spa therapists, ensuring exceptional treatments and experiences for our guests. Your key responsibilities will include:
- Leading all spa operations and ensuring a seamless, premium guest experience
- Delivering massage, beauty, and relaxation treatments yourself – be a hands-on leader
- Recruiting, training, and mentoring a small spa team, fostering a supportive and professional environment
- Promoting spa packages and upselling services to maximise revenue
- Managing inventory, equipment, and vendor relationships
- Handling guest requests and complaints promptly to ensure 100% satisfaction
- Staying ahead of spa industry trends and suggesting enhancements
- Maintaining a clean, organized, and inviting spa environment at all times
About you:
- At least 2 years’ relevant experience or a qualification at NZQCF level 4 or higher.
- Experience working in a supervisory or leadership capacity.
- Hands-on treatment experience with a strong understanding of massage and beauty therapies.
- Lead recruitment, onboarding, training, and ongoing staff development
- Exceptional leadership and customer service skills.
- Strong organizational and operational abilities.
- Flexible, team-oriented, and passionate about wellness and guest satisfaction.
- First Aid certificate
- Eligibility of work in New Zealand without any restrictions.
- A reliable method transport since we’re located about 25 mins from Queenstown CBD
If you love working in a stunning natural environment this could be your next move.
Why you will love working for us:
- Work in a luxury, award-winning environment in a breathtaking vineyard setting alongside one of Central Otago’s most iconic brands
- A tight knit, supportive team culture driven by shared values
- Generous staff discounts on wine, spa and restaurant dining
If you’re ready to work somewhere truly special and take pride in serving exceptional dining experiences, we’d love to hear from you. Apply now with your CV and a brief cover letter and bring your passion for wine to Gibbston Valley.
*We’re grateful for the interest in joining the Gibbston Valley Wines team. As we receive a high number of applications, we’ll be in touch only with shortlisted candidates.
*To be eligible for consideration, you must be based in New Zealand, and legally able to work here. We are not able to sponsor for this role.
