Gas & Tyre Whangarei
Join a locally owned business where people, service, and teamwork matter.
Gas & Tyre Whangarei is looking for an energetic, organised, and customer-focused Administration & Sales Support Team Member to join our growing team.
This is a varied role combining administration, customer service, and sales support responsibilities. You’ll be the friendly face that welcomes customers, the voice that answers the phone, and the person who helps keep the branch running smoothly behind the scenes.
If you’re positive, motivated, detail-oriented, and enjoy working in a fast-paced environment where no two days are the same, we’d love to hear from you.
About Us
Gas & Tyre is a proudly Northland-owned business providing tyre services, wheel alignments, fleet servicing, and LPG supply and delivery across the region. We are committed to delivering exceptional customer service and building long-term relationships with our customers.
We’re looking for people who take pride in their work, enjoy being part of a team, and genuinely care about creating a great customer experience.
About the Role
This role combines administration, customer service, and sales support responsibilities. No two days are the same, and you’ll play a key role in ensuring our customers and team receive outstanding support.
Administration Responsibilities
- Processing customer invoices, quotations, supplier purchases, and job sheets
- Data entry and management using accounting and stock control systems
- Producing reports to assist the Branch Manager with decision-making
- Managing administration and customer account enquiries
- Answering incoming phone calls and ensuring enquiries are handled efficiently
- Assisting with branch banking duties
- Supporting the development and improvement of business systems and processes
- Maintaining a professional, organised, and welcoming office environment
- Participating in team meetings and administrative projects across the Gas & Tyre network
- Handling commercially sensitive and confidential information with discretion and professionalism
Customer Service & Sales Support Responsibilities
- Greeting customers and making them feel welcome
- Assisting with customer enquiries, bookings, and job scheduling
- Processing invoices and payments
- Liaising closely with workshop and fleet service teams
- Supporting tyre and service-related enquiries
- Providing product and service recommendations when required (full training provided)
- Delivering an exceptional customer experience from arrival to departure
- Offering coffee or tea to waiting customers
- Occasionally collecting, delivering, or moving customer vehicles
What We’re Looking For
The ideal candidate will be:
✅ Friendly, professional, and approachable
✅ Highly organised with exceptional attention to detail
✅ Comfortable working in a busy environment with competing priorities
✅ Able to maintain focus and accuracy despite interruptions
✅ Trustworthy and capable of handling confidential information
✅ Confident using a range of computer systems and Microsoft Office applications
✅ Self-motivated with a positive attitude
✅ A team player who enjoys supporting customers and colleagues
✅ Committed to providing outstanding customer service
Essential Requirements
- Strong administration and customer service skills
- Good computer literacy and confidence learning new systems
- Excellent communication and interpersonal skills
- Restricted or Full NZ Driver Licence (Full Licence preferred)
- Ability to work independently and as part of a team
- A positive, reliable, and solutions-focused approach
Previous Experience In Any Of The Following Would Be Advantageous
- Administration or reception
- Customer service
- Retail sales
- Tyre, transport, trade, logistics, or service industries
What We Offer
- Full training and ongoing support
- A secure, long-term career opportunity
- A supportive and hardworking team environment
- Opportunities for personal and professional development
- External training opportunities
- Staff discounts and benefits
- A role where you can make a genuine contribution to the success of the business
- The opportunity to work for a respected Northland company that values its people
The Gas & Tyre Standard
At Gas & Tyre, we believe our people set us apart. We’re looking for someone who consistently demonstrates:
Team First
We support each other, communicate openly, and work together to achieve great results.
Integrity
We do what we say we’ll do and always strive to do the right thing.
Humility
We remain respectful, grounded, and open to learning and improvement.
Customer Focus
We genuinely care about our customers and go the extra mile to deliver exceptional service.
Apply Now
If you’re looking for a rewarding role where your administration skills, customer service focus, and positive attitude will make a real difference, we’d love to hear from you.
Please send your CV and a brief cover letter telling us why you’d be a great fit for the Gas & Tyre Whangarei team.
Gas & Tyre Whangarei – Keeping Northland Moving.
Applicants must have the legal right to work in New Zealand.
