About Us
Owned and operated by the Manuli Ryco Group, Fluiconnecto Ryco excels in the management of fluids in hydraulic systems. We cater to various industries, including mining, construction, agriculture, marine and oil & gas. The Group continues to drive the hydraulic and fluid conveyance industry forward with our high-quality products, technical service and expertise and global reach.
About the Role
Are you passionate about sales and enjoy customer facing? As a Trade Counter Salesperson you will be responsible for providing high level and expert front-line customer service and technical sales support for hydraulic hoses, fittings, and related products. This exciting and varied role involves processing sales orders, advising customers, assembling hoses when required, managing stock, and contributing to the efficient daily operation of the branch.
What you will do
• Serve customers at the trade counter, over the phone, and via email, providing product advice and technical support.
• Accurately process sales transactions using the company’s point-of-sale and inventory management systems.
• Prepare and assemble hydraulic hoses and fittings to meet customer specifications as required.
• Maintain up-to-date product knowledge and communicate this effectively to customers.
• Monitor and maintain stock levels on the trade counter and in storage areas; assist with stocktakes as directed.
• Coordinate with internal departments, including workshop and field service teams, to ensure timely fulfilment of customer requirements.
• Handle warranty claims, returns, and customer complaints in accordance with company policy.
Skills and Experience
• Familiarity with hydraulic components and fluid transfer systems highly regarded.
• Have strong customer service orientation with excellent interpersonal and communication skills.
• Have the ability to understand technical products and offer practical solutions.
• High attention to detail and accuracy when processing sales and assembling products.
• Sound computer skills and ability to learn internal systems.
• Ability to work effectively both independently and as part of a team.
• Be organised, proactive, and able to work under pressure in a fast-paced environment.
Why Join Us
Remuneration – Competitive annual salary $$$
Well-established – Take pride in working for a long-standing world leader in the manufacturing hydraulics industry.
Social culture – Enjoy working with a friendly close-knit team and supportive management.
Professional Development – Full training provided and career development opportunities.
Employee Benefits – Celebrate your birthday with a paid day off on us.
How to Apply:
If you believe you have what it takes, please apply via SEEK with your CV and custom cover letter by clicking on the “Apply for this job” button above.
