The Company
Dogtainers Australia is an internationally renowned Animal Transport company, operating since 1971. With offices throughout Australia, New Zealand and abroad – it is a dynamic, profitable and fast-growing business. We specialise in the Domestic (Australia and New Zealand) and International transportation (including Exports & Imports) of family pets, rare & specialty animals and genetic material.
About the Role
As the face of the business, our Pet Chauffeurs are responsible for the safe transport of pets between airports, residence, office locations and relevant appointments. They ensure all pets are handled correctly and that their welfare is the upmost priority at all times. Pet Chauffeurs actively monitor and evaluate all pets in care, reporting any welfare and/or behavioral concerns to Operations Manager.
The Role
- As the face of the business, the Pet Chauffeur is required to present in a professional manner to meet clients, airline, animal boarding and veterinary staff.
- Responsible for the safe transport of pets between airports, residence, office locations and relevant appointments.
- Ensure all pets are handled correctly and that their welfare is the upmost priority at all times.
- Lodgment of paperwork & permits to AQIS as well as assisting with health checks at a veterinary clinic.
- Cleaning of crates and kennels and therefore a high level of hygiene and knowledge of cleaning, caring and feeding of animals is preferred.
- Requires lifting from 2-30kg and working with a variety of animal species, therefore ability to work with animals and allergies must be considered.
- Working hours could range from as early as 4am or finish at 10pm or later as flights can be delayed or cancelled, so flexibility is a must.
Successful applicants will:
- Hold a current Australian manual license (essential)
- Immaculate driving record with an ability to drive and maneuver vans safely. Experience driving vans/larger vehicles is highly regarded.
- Thorough understanding of Sydney region
- Provide a premium level of customer service and professional presentation, being at the forefront of meeting clients and ensuring that their pet/animal is transported in the picture of health
- Proven working experience (minimum one year) in animal care, operations, logistics, freight forwarding and/or relocation industry is highly regarded.
- Animal handling experience an advantage
- Knowledge of freight industry and logistics advantageous
- Understand the value of empathy towards people and animals
- Excellent written & verbal communication skills and a demonstrated ability to function as a team player
- Ability to work weekends and sometimes within short notice
- Dealing within the airline industry, you may be required to pass security checks for airport passes.
- Self-motivated and positive approach to change.
- Willingness to go the extra mile when required.
Why Work For Us?
Dogtainers is a company of shared values, with welfare at our heart. Welfare for our people, welfare for our animals, and welfare for our team. We’re proud of the supportive and compassionate working environment we’ve created, and the record low staff turnover it’s helped us achieve. No matter how different we are, our love for animals brings us together. And of course, we’re in a pet-friendly workplace.
How to Apply
If you are looking to take the next step and join our team, please apply. Please include your resume and a detailed cover letter detailing your recent work experience and any applicable qualifications.
